15 Problem Solving
518
Problem Solving
15
121-311
[Cause] An error occurred between the machine and the device connected.
[Remedy] Once IC Card Reader is connected to the machine, the machine
automatically changes the [Smart Card Link Mode] setting to [Type
Password] under [Tools] > [Authentication/Security Settings] >
[Authentication] > [User Details Setup]. Change the setting as required.
121-312
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP
system, and then set [Login Type] to any option other than [Login to
Remote Accounts] under [Tools] > [Authentication/Security Settings] >
[Authentication].
121-313
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP
system, and then set [Login Type] to any option other than [Login to
Remote Accounts] under [Tools] > [Authentication/Security Settings] >
[Authentication].
121-314
121-316
121-318
121-319
121-320
121-321
121-322
121-323
121-324
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
121-333
[Cause] An error occurred between the machine and the device connected.
[Remedy] Confirm that the device is switched on, and then switch off the machine
power, make sure that the touch screen is blank, and switch on the
machine power. If the error still is not resolved, contact our Customer
Support Center.
121-334
121-335
121-336
121-337
121-338
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
121-340
121-350
121-370
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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