Clearing Paper Jams
Paper Jam in the Fuser (Top Left Cover A)
WARNING: The Fuser and surrounding area may become hot during operation. To avoid
injury, be careful while working in this area.
CAUTION: When removing paper, take care not to touch the Transfer Belt (the black film
belt) inside the Cover on the upper left side. Scratches, dirt or oil from touching the belt
can reduce print quality. There may be some toner on the transfer roller. However this
does not affect image quality.
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1: Power Off the machine. (Door A will not open without the machine being turned Off)
Lower the Bypass Tray.
2: Raise the release lever to open Cover A.
3: Open the green Fuser Cover labeled A1.
4: Gently remove jammed paper from the Fuser Unit to avoid it being torn. Ensure there are
no paper scraps left in the Fuser.
5: Return green Fuser Cover A1 into place and close Fuser Cover Door A.
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Paper Jam in Tray Side Covers (Cover B or Cover C)
1: Open Side Cover located
on the bottom of machine
(Door B or Door C).
2: Open the door wide
enough to allow access to
the tray feed area.
3: Gently remove jammed
paper. Ensure there are no
paper scraps and torn
pieces left inside. Close the
Side Cover.
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