15 Problem Solving
472
Problem Solving
15
Network-related Problems
This section describes how to resolve network related problems.
When using SMB
When SMB is used, identify the symptom in the following table to perform the remedy.
When you cannot communicate with the machine
When you cannot communicate with the machine or other SMB machines
Cause Check point Remedy
The computer and the machine
are using different protocols.
Although [Search for Other
Computers] ([Start] > [Search]
> [Other Computers]) on the
computer is displaying the
machine, [Network Computer]
does not display the machine.
Configure the machine and
each computer to use the same
SMB operational protocol.
The machine belongs to
different network (subnet).
Although [Search for Other
Computers] ([Start] > [Search]
> [Other Computers]) on the
computer is displaying the
machine, [Network Computer]
does not display the machine.
If the machine and the
computers are set to different
networks, consult your network
administrator.
The host name specified for
the machine is already in use.
Print out Configuration Report
to confirm whether "Repetitive
Host Name" is printed in the
SMB status information.
Use CentreWare Internet
Services to change the host
name to a unique name, or
restore the machine settings to
the default settings.
Cause Check point Remedy
If [Auto Master Mode] of SMB
is set to [On], the number of
machines whose information
can be stored is limited. The
number depends on the
network environment.
The machine or other SMB
machines cannot be searched
from the Network Computers
icon.
Confirm the setting of [Auto
Master Mode] of SMB. If the
setting is enabled, change it to
[Off].
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