15 Problem Solving
418
Problem Solving
15
Black dots are
printed.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Contact our Customer Support Center.
Black lines are
printed.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Contact our Customer Support Center.
The narrow glass strip for the
document feeder is dirty.
Clean the narrow glass strip.
Refer to "Cleaning the Narrow Glass Strip and
Document Presser" (P.82).
Dirt appears at
equal intervals.
Paper feed
direction
The paper path is dirty. Print a few pages to remove the dirt.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Contact our Customer Support Center.
White dots
appear in black
filled areas.
The paper is unsuitable. Load suitable paper.
Refer to "Loading Paper" (P.47).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Contact our Customer Support Center.
Symptom Cause Remedy
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