Error Code
525
Problem Solving
15
033-502
[Cause] A response is not received for the fax.
[Remedy] Confirm the recipient, and then execute the operation again. Also, confirm the
recipient's machine (memory is full, machine is being maintained, or other conditions),
and execute the operation again.
033-503
[Cause] An error occurred during a fax job and the communication is canceled.
[Remedy] The remote machine may cancel sending a fax or this machine may receive not a fax
job but a phone call. Check the situation of the remote machine.
033-504
[Cause] An error occurred during fax transmission and the communication was terminated.
[Remedy] If this error occurred when sending a fax, execute the operation again.
If this error occurred when receiving a fax, ask the sender to send again.
033-505
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask the sender
to send again.
033-506
[Cause] Communication was terminated at the recipient's machine.
[Remedy] The job may have been canceled at the recipient. If the job was not canceled, check
whether the other machine has a problem, and execute the operation again.
033-507
[Cause] The recipient's machine cannot receive.
[Remedy] Confirm the recipient's machine (memory is full, machine is being maintained, or other
conditions), and execute the operation again.
033-508
[Cause] No spooling documents exist at the other machine.
[Remedy] Ask the other party to prepare polling documents, and execute the operation again.
033-509
[Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again. If the error still is not resolved, confirm the condition of the
other machine.
033-510
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the condition of the line and the other machine, and execute the operation
again.
033-511
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the following conditions:
z
Whether a polling document exists at the other machine
z
Whether a document is jammed at the other machine
z
Whether the passwords match
033-512
[Cause] The other party cannot execute Relay Broadcast.
[Remedy] Confirm whether the other party can execute Relay Broadcast.
033-513
[Cause] The other machine does not have the Folder feature.
[Remedy] Confirm whether the other machine has the Folder feature.
033-514
[Cause] An error occurred during fax transmission.
[Remedy] Ask the sender to send again.
033-516
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask the sender
to send again.
Error Code Cause and Remedy
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