15 Problem Solving
460
Problem Solving
15
Printing is faint.
(smudged,
unclear)
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.62).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Refer to "Replacing Drum Cartridges R1, R2, R3, or R4
(for Customers Having a Spot Maintenance Contract)"
(P.85).
There is no toner left in the
toner cartridge.
Replace the toner cartridge with a new one.
Refer to "Replacing Toner Cartridges" (P.80).
Black dots are
printed.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Refer to "Replacing Drum Cartridges R1, R2, R3, or R4
(for Customers Having a Spot Maintenance Contract)"
(P.85).
Black or colored
lines are printed.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Refer to "Replacing Drum Cartridges R1, R2, R3, or R4
(for Customers Having a Spot Maintenance Contract)"
(P.85).
The machine interior (LED
printhead) is dirty.
Clean the machine interior.
Refer to "Cleaning the Interior (LED Printheads)"
(P.102).
The constant velocity
transport glass on the
document feeder is dirty.
Clean the constant velocity transport glass.
Refer to "Cleaning the White Chute and the Constant
Velocity Transport Glass (for Duplex Automatic
Document Feeder B1-C)" (P.106) or "Cleaning White
Chute and Constant Velocity Transport Glass (for
Duplex Automatic Document Feeder B1-PC)" (P.106).
Dirt appears at
equal intervals.
Paper feed
direction
The paper path is dirty. Print a few pages to remove the dirt.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new one.
Refer to "Replacing Drum Cartridges R1, R2, R3, or R4
(for Customers Having a Spot Maintenance Contract)"
(P.85).
Symptom Cause Remedy
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