15 Problem Solving
532
Problem Solving
15
018-728
[Cause] Authentication by the Kerberos server failed.
[Remedy] Take one of the following measures:
When the root CA certificate of the KDC certificate is not registered, register the root
CA certificate.
When the KDC certificate is revoked, update the KDC certificate of the server.
Confirm that the address of the Kerberos server set in the machine and the address
on the KDC certificate of the server match.
018-729
[Cause] The machine cannot connect to Google Cloud Print, because of a time out error.
[Remedy] Wait for a while, and then execute the procedure again. If the problem still exists even
after the remedy, check that the network cable is connected properly. Also check that
the environmental settings are adequate.
018-730
[Cause] The machine cannot connect to Google Cloud Print, because of a network error.
[Remedy] Check that the network cable is connected properly. Also check that the environmental
settings are adequate. If the problem still remains even when there is nothing wrong,
contact our Customer Support Center.
018-731
[Cause] The printing job was canceled due to insufficient memory capacity for the hard disk.
[Remedy] Check the hard disk capacity, and delete unnecessary data.
Complete all the active jobs, and then execute the operation again.
018-732
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "32" (no such object) for Address Book
query.
[Remedy] The specified e-mail address does not exist. Confirm the e-mail address you entered or
the e-mail address registered on the LDAP server.
018-733
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "33" (incorrect alias) for Address Book
query.
[Remedy] The LDAP server has a name problem. Have your network administrator confirm the
LDAP server status.
018-734
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "34" (invalid DN syntax) for Address Book
query.
[Remedy] The LDAP server has a name problem. Confirm the user name and password to cancel
an incorrect password. If the error still is not resolved, have your network administrator
confirm the authentication settings and status of the LDAP server.
018-735
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "35" (object is leaf) for Address Book query.
[Remedy] The LDAP server has a name problem. Have your network administrator confirm the
LDAP server status.
018-736
[Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The
server returned RFC2251 Result Message No "36" (alias differencing problem) for
Address Book query.
[Remedy] The LDAP server has a name problem. Have your network administrator confirm the
LDAP server status.
018-737
[Cause] An internal error occurred.
[Remedy] Execute the operation again. If the problem still exists even after the remedy, contact
our Customer Support Center.
Error Code Cause and Remedy
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