Error Code
581
Problem Solving
15
099-373
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
102-356
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
103-310
103-311
103-312
103-313
103-314
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
112-700
[Cause] The finisher's hole punch waste container is full.
[Remedy] Empty the hole punch waste container.
For more information on how to empty the hole punch waste container, refer to "Emptying the Hole Punch Waste
Container (for C3 Finisher or C3 Finisher with Booklet Maker)" (P.98).
116-210
116-211
116-212
[Cause] An error occurred in the USB memory device.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
116-220
[Cause] Failed to enter the Download mode.
[Remedy] Contact our Customer Support Center.
116-310
116-311
116-312
116-313
116-314
116-315
116-316
116-317
116-318
116-319
116-321
116-322
116-323
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
116-324
[Cause] An error occurred in the machine.
[Remedy] If an error occurred while printing, turn off the machine once, then turn the machine on
holding down both the <Start> and <Stop> buttons simultaneously for six seconds. This
deletes the print data that caused the error. If the error was caused by another reason,
switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
Error Code Cause and Remedy