12 Problem Solving
222
Problem Solving
12
024-960 [Cause] Tray 2 has not been inserted or the paper guides are in an
unsupported position.
[Remedy] Press the control panel's <Stop> button and insert Tray 2, or check
the position of the paper guides.
024-961 [Cause] Tray 3 has not been inserted or the paper guides are in an
unsupported position.
[Remedy] Press the control panel's <Stop> button and insert Tray 3, or check
the position of the paper guides.
024-962 [Cause] Tray 4 has not been inserted or the paper guides are in an
unsupported position.
[Remedy] Press the control panel's <Stop> button and insert Tray 4, or check
the position of the paper guides.
024-965 [Cause] The paper specified for the job is not loaded into any of the trays.
[Remedy] Load the specified paper, or press the control panel's <Stop> button
to cancel the job.
024-966 [Cause] Attempted to select a tray automatically although all trays except
the Tray 5 (bypass) are not selectable for auto selection.
[Remedy] Press the control panel's <Stop> button, and try again.
024-718 [Cause] Incompatible print parameters are used. The combination of the
specified features such as Document Size, Paper Size, Paper Tray, 2
sided printing, and Output Tray is incompatible.
[Remedy] Confirm the print data, and try printing again.
026-737 [Cause] A network error occurred.
[Remedy] Consult your network administrator whether the network or the
server has any problem.
027-518 [Cause] Failed to login the forwarding destination.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
027-520 [Cause] Invalid characters are used or the specified path is not found.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
027-522 [Cause] Unable to write in the forwarding destination.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
027-528 [Cause] Data could not be written to the shared folder because the
computer’s hard disk is full.
[Remedy] Press the control panel's <Stop> button, and delete any unneeded
data to create room on the hard disk.
027-543 [Cause] The SMB server (NetBIOS) name is invalid.
[Remedy] Check whether the server name of the SMB server is correct, or press
the control panel's <Stop> button to cancel the job.
027-779 [Cause] Failed to authenticate the SMTP server.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
033-550
033-567
[Cause] Unable to register in the Address Book.
[Remedy] The machine will automatically recover. Wait for a while, and try
again.
Error Code Cause and Remedy
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