Fujitsu AP-WJ3E User Manual

En-9
7. TROUBLESHOOTING
Check the following items before requesting repairs to this product.
NOTES
• If the problem persists even after performing these checks or diagnostics, consult
authorized service personnel.
Parts/Ele-
ments
Situation Solutions
Downloading
or account
registration
of the mobile
app
I do not know how to down-
load the mobile app
Refer to “8.2. Installation work”.
The mobile app does not
work
Check that the version of the OS on your
smartphone is supported.
Refer to “Items to Check” of “8.2. Installa-
tion work”.
I have not received the e-mail
when registering my account
Set the domain permissions so that it is not
rejected as spam.
Wireless LAN
setup and
initial settings
Wireless LAN setup is not
possible
(The connection settings of
the WLAN adapter and the
access point are not com-
plete)
Conrm that the access point supports
“IEEE802.11b/g/n”.
Conrm that your access point supports
“WPS function” (Button mode).
(Check with the operation manual of the
access point.)
Conrm that the indoor unit is connected to
the power supply.
Conrm that the WLAN adapter of the
indoor unit is on. (The LED of the WLAN
adapter is lit or blinking.)
Check if there was any previous owner us-
ing this wireless LAN control. If there was a
previous owner, contact authorized service
personnel.
I cannot register the WLAN
adapter to the mobile app
Conrm that the LED 1 on the WLAN
adapter is on. If it is blinking or o󰀨, recon-
nect the WLAN adapter and the access
point.

Fujitsu AP-WJ3E Specifications

General

Brand	Fujitsu
Model	AP-WJ3E
Category	Adapter
Language	English