Troubleshooting and tips
No mouse pointer displayed on the screen
Cause Troubleshooting
The mouse is not correctly
connected.
► Shut down the operating system properly.
► Switch the device off.
► Check that the mouse cable is properly connected
to the system unit.
If you use an adapter or extension lead with the
mouse cable, check the connections.
► Make sure that only one mouse is connected.
► Switch the device on.
The mouse controller is not enabled.
The mouse controller must be enabled if you use a PS/2
mouse on the PS/2 mouse port
.
► Check in the
BIOS Setup that the mouse controller is
Enabled.
► Check that the mouse driver is properly installed
and is present when the application programme is
started. Detailed information can be found in the
user guide for the mouse and application
programme.
The floppy disk cannot be read or written
Cause Troubleshooting
The write protection of the floppy disk
or the floppy disk drive is activated.
► Check that the write protection of the floppy disk or
the floppy disk drive is activated (refer to the "BIOS
Setup" manual and if necessary to the manual for
the mainboard).
The floppy disk drive controller is not
enabled.
► Check the relevant entries for floppy disk drive in the
Main menu of the BIOS Setup.
► Check that the floppy disk drive controller is enabled
(refer also to the manual for the mainboard or in the
"BIOS Setup" manual).
The floppy disk drive is not
connected.
► Check that the cables of the floppy disk drive are
properly connected (see "
Installing and removing
the floppy disk drive
").
Fujitsu Technology Solutions 27
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