Fujitsu ESPRIMO Q556 - User Manual

Questions and Answers

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Lauren KochAug 5, 2025
What to do if the monitor remains blank on my Fujitsu ESPRIMO Q556?
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  Jordan BaileyAug 5, 2025
  If the monitor remains blank, first ensure it is switched on. If power saving is active, press any key or deactivate the screen saver, entering your password if prompted. Also, check the brightness control; it might be set too low. Ensure the power and monitor cables are correctly connected to both the Fujitsu Desktop and the power outlet. If the issue persists, restart the system, press F8 during boot to enter Safe Mode, and set the correct monitor values as detailed in your monitor's manual. The causes could be a switched off monitor, activated power saving, brightness control set to dark, disconnected power or monitor cables, or incorrect monitor settings.
U
udurhamAug 9, 2025
Why is the power-on indicator unlit on my Fujitsu ESPRIMO Q556?
- T
  Tamara SmithAug 9, 2025
  If the power-on indicator is unlit after switching on your Fujitsu Desktop, it could be due to a faulty mains voltage supply or an overloaded internal power supply. Check that the power cable is properly plugged into both the device and a grounded mains outlet. If that doesn't work, unplug the device from the mains socket, wait about 3 minutes, then plug it back in and switch the device on.
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Craig SmithAug 13, 2025
What to do if Fujitsu ESPRIMO Q556 cannot be switched off with the On/Off switch?
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  Mrs. Rhonda Rodriguez DVMAug 13, 2025
  If you can't switch off your Fujitsu Desktop with the On/Off switch due to a system crash, press and hold the On/Off switch for at least 4 seconds until the device switches off. Be aware that this action could lead to data loss because the operating system is not shut down properly.
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Zachary ThomasAug 17, 2025
How to fix no mouse pointer displayed on the monitor of Fujitsu ESPRIMO Q556?
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  Kimberly GrayAug 18, 2025
  If no mouse pointer is displayed on the monitor of your Fujitsu Desktop, the mouse may not be properly connected. Shut down the operating system correctly, switch off the device, and check that the mouse cable is properly connected. If you're using an adapter or extension lead, check the plug-in connection. Ensure only one mouse is connected before switching the device back on.
J
James WalkerAug 22, 2025
What to do if SmartCard reader is not recognised on Fujitsu ESPRIMO Q556?
- M
  Michael SchneiderAug 22, 2025
  If your Fujitsu Desktop's SmartCard reader is not recognized, it might be due to incorrect chip card insertion, a forgotten PIN, or a lost SmartCard. Ensure the SmartCard is inserted correctly with the chip facing upwards and that it complies with ISO standard 7816-1, -2, -3, and -4. If you've forgotten your PIN or lost your SmartCard and are working in a network, contact your system administrator.
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lhaleyAug 27, 2025
How to correct the date and time on my Fujitsu Desktop?
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  chavezvalerieAug 27, 2025
  If the date and time are incorrect on your Fujitsu Desktop, it means they are set incorrectly. You can correct this by setting the accurate time and date within your operating system or via the BIOS Setup.
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Brett EstradaAug 30, 2025
What to do if user and/or supervisor SmartCard lost on Fujitsu Desktop?
- C
  Carlos CastanedaAug 30, 2025
  If you have lost your User SmartCard, you can continue working with the Supervisor SmartCard and initialise a new User SmartCard or deactivate the SystemLock function. If you have lost the Supervisor SmartCard, you can also continue working, but you no longer have all rights and cannot initialise another Supervisor-SmartCard. If you have lost both SmartCards, you cannot boot your system. Please contact our Service Desk. You must provide proof of ownership for the device. Then the Service Desk will refer you to our service partner, who will unlock your device (for a charge).

Fujitsu ESPRIMO Q556 Specifications

General

Tcase	66 °C
Bus type	DMI3
Stepping	S0
Tjunction	- °C
Processor cache	3 MB
Processor cores	2
Processor model	i3-6100T
System bus rate	8 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-6100 Desktop series
Processor socket	LGA 1151 (Socket H4)
Processor threads	4
Processor codename	Skylake
Number of QPI links	-
Processor frequency	3.2 GHz
Processor cache type	Smart Cache
Configurable TDP-down	- W
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor operating modes	64-bit
ECC supported by processor	Yes
PCI Express configurations	2x8, 1x8+2x4, 1x16
Thermal Design Power (TDP)	35 W
Number of processors installed	1
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	1.35 V
Memory clock speeds supported by processor	1333, 1600, 1866, 2133 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Maximum internal memory supported by processor	64 GB
On-board graphics card ID	1912
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 530
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	950 MHz
Number of displays supported (on-board graphics)	3
Scalability	1S
Processor code	SR2HE
Processor ARK ID	90734
Processor package size	37.5 x 37.5 mm
Supported instruction sets	SSE4.1, AVX 2.0, SSE4.2
Intel® Turbo Boost Technology	No
Thermal solution specification	PCG 2015A
Intel Secure Key Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00
Memory slots	2x DIMM
Internal memory	4 GB
Memory channels	Dual-channel
Memory clock speed	2133 MHz
Internal memory type	DDR4-SDRAM
Maximum internal memory	32 GB
Memory layout (slots x size)	1 x 4 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	SATA III
Storage media	SSD
Optical drive type	DVD Super Multi
Total storage capacity	128 GB
Intel segment tagging	Home Office, Small Business
Trial software	Office 365
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.1
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	0
Volume	2 L
Chassis type	Mini PC
Product color	Black
Placement supported	Horizontal/Vertical
Cable lock slot type	Kensington
BIOS type	UEFI AMI
Audio chip	Realtek ALC671
Motherboard chipset	Intel® H110
Audio output channels	5.1 channels
Password protection type	BIOS, HDD, Supervisor, User
Power supply	65 W
Power supply input voltage	100 - 240 V
Power supply input frequency	50 - 60 Hz
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	5 - 85 %
Sustainability certificates	Blue Angel, RoHS, EPEAT Gold, ENERGY STAR
Certification	CE, FCC Class B, cCSAus, WEEE, Microsoft Operating Systems (HCT / HCL entry / WHQL), China RoHS
Interface adapters included	DisplayPort female - DVI-D female