Fujitsu ESPRIMO Q558 User Manual

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System

Operating Manual

FUJITSU Desktop

ESPRIMO Q55x / Q958

ESPRIMO Q956 / Q957

Table of Contents

Questions and Answers:

J
James Alvarado Jr.Aug 5, 2025
What to do if the monitor remains blank on my Fujitsu ESPRIMO Q558?
- K
  Katherine LloydAug 5, 2025
  If the monitor remains blank, first ensure it is switched on. If power saving is active, press any key or deactivate the screen saver, entering your password if prompted. Also, check the brightness control; it might be set too low. Ensure the power and monitor cables are correctly connected to both the Fujitsu Desktop and the power outlet. If the issue persists, restart the system, press F8 during boot to enter Safe Mode, and set the correct monitor values as detailed in your monitor's manual. The causes could be a switched off monitor, activated power saving, brightness control set to dark, disconnected power or monitor cables, or incorrect monitor settings.
C
Corey WilliamsAug 9, 2025
Why is the power-on indicator unlit on my Fujitsu ESPRIMO Q558 Desktop?
- J
  Jon HallAug 9, 2025
  If the power-on indicator is unlit after switching on your Fujitsu Desktop, it could be due to a faulty mains voltage supply or an overloaded internal power supply. Check that the power cable is properly plugged into both the device and a grounded mains outlet. If that doesn't work, unplug the device from the mains socket, wait about 3 minutes, then plug it back in and switch the device on.
J
Jennifer GomezAug 13, 2025
What to do if Fujitsu ESPRIMO Q558 cannot be switched off with the On/Off switch?
- D
  dukedouglasAug 13, 2025
  If you can't switch off your Fujitsu Desktop with the On/Off switch due to a system crash, press and hold the On/Off switch for at least 4 seconds until the device switches off. Be aware that this action could lead to data loss because the operating system is not shut down properly.
P
Patrick StephensAug 18, 2025
How to fix no mouse pointer displayed on the monitor of Fujitsu ESPRIMO Q558 Desktop?
- S
  Shannon LucasAug 18, 2025
  If no mouse pointer is displayed on the monitor of your Fujitsu Desktop, the mouse may not be properly connected. Shut down the operating system correctly, switch off the device, and check that the mouse cable is properly connected. If you're using an adapter or extension lead, check the plug-in connection. Ensure only one mouse is connected before switching the device back on.
J
Justin WalkerAug 22, 2025
What to do if SmartCard reader is not recognised on Fujitsu Desktop?
- D
  Douglas TaylorAug 22, 2025
  If your Fujitsu Desktop's SmartCard reader is not recognized, it might be due to incorrect chip card insertion, a forgotten PIN, or a lost SmartCard. Ensure the SmartCard is inserted correctly with the chip facing upwards and that it complies with ISO standard 7816-1, -2, -3, and -4. If you've forgotten your PIN or lost your SmartCard and are working in a network, contact your system administrator.
D
David MoralesAug 27, 2025
How to correct the date and time on my Fujitsu ESPRIMO Q558 Desktop?
- M
  Mrs. Ann JordanAug 27, 2025
  If the date and time are incorrect on your Fujitsu Desktop, it means they are set incorrectly. You can correct this by setting the accurate time and date within your operating system or via the BIOS Setup.
A
Ashley ScottAug 31, 2025
What to do if user and/or supervisor SmartCard lost on Fujitsu ESPRIMO Q558 Desktop?
- C
  Courtney SimmonsAug 31, 2025
  If you have lost your User SmartCard, you can continue working with the Supervisor SmartCard and initialise a new User SmartCard or deactivate the SystemLock function. If you have lost the Supervisor SmartCard, you can also continue working, but you no longer have all rights and cannot initialise another Supervisor-SmartCard. If you have lost both SmartCards, you cannot boot your system. Please contact our Service Desk. You must provide proof of ownership for the device. Then the Service Desk will refer you to our service partner, who will unlock your device (for a charge).

Fujitsu ESPRIMO Q558 Specifications

General

RAM	8 GB DDR4
Storage	256 GB SSD
Graphics	Intel UHD Graphics 630
Operating System	Windows 10 Pro
Power Supply	65 W external power adapter
Chipset	Intel Q370
LAN	Gigabit Ethernet
Form Factor	Mini PC
Connectivity	Wi-Fi, Bluetooth
Memory	Up to 32 GB
Storage Options	1 x 2.5-inch bay
Audio	Realtek ALC671
Processor Family	Intel Core i5

Summary

Ports and Operating Elements

Front Ports and Controls

Details the ports and operating elements located on the front of the device.

Rear Ports and Connections

Details the ports and connections located on the rear of the device.

Important Notes and Safety Precautions

Safety Notes and Warnings

Provides essential safety guidelines for device installation, operation, and handling.

Getting Started

Unpacking and Checking Delivery

Initial Setup Steps

Guides through the basic steps for setting up the device for the first time.

Device Setup and Placement

Recommendations for placing and setting up the device in various orientations.

Operating Your ESPRIMO

Powering the Device On and Off

Instructions on how to switch the device on and properly shut it down.

Device Indicators Explained

Keyboard Usage and Shortcuts

Troubleshooting and Tips

Getting Help for Problems

Guidance on what to do if you encounter problems that cannot be resolved independently.

Common Troubleshooting Scenarios

Solutions for common issues such as power failure or blank monitor.

System Expansions and Upgrades

Drive and Component Options

Preparing to Remove Components

Steps and precautions before removing or installing any system components.

Removing and Securing the Top Casing Cover

Inserting and Removing the Drive Cage

Installing and Removing an Optical Drive

Installing and Removing the Second Hard Disk

Installing and Removing the SmartCard Reader and Palm Sensor

Removing and Installing the 2.5" Hard Disk

Removing and Installing the Fan

Inserting and Removing the M.2 Module

Installing and Removing Additional Memory

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