Fujitsu ESPRIMO Q958 User Manual

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System

Operating Manual

FUJITSU Desktop

ESPRIMO Q55x / Q958

ESPRIMO Q956 / Q957

Table of Contents

Questions and Answers:

L
Luke WrightAug 5, 2025
What to do if the monitor remains blank on my Fujitsu Desktop?
- B
  Barbara Crawford DDSAug 5, 2025
  If the monitor remains blank, first ensure it is switched on. If power saving is active, press any key or deactivate the screen saver, entering your password if prompted. Also, check the brightness control; it might be set too low. Ensure the power and monitor cables are correctly connected to both the Fujitsu Desktop and the power outlet. If the issue persists, restart the system, press F8 during boot to enter Safe Mode, and set the correct monitor values as detailed in your monitor's manual. The causes could be a switched off monitor, activated power saving, brightness control set to dark, disconnected power or monitor cables, or incorrect monitor settings.
S
smithcatherineAug 9, 2025
Why is the power-on indicator unlit on my Fujitsu ESPRIMO Q958 Desktop?
- Y
  Yvette ChurchAug 10, 2025
  If the power-on indicator is unlit after switching on your Fujitsu Desktop, it could be due to a faulty mains voltage supply or an overloaded internal power supply. Check that the power cable is properly plugged into both the device and a grounded mains outlet. If that doesn't work, unplug the device from the mains socket, wait about 3 minutes, then plug it back in and switch the device on.
S
Sandra MckeeAug 13, 2025
What to do if Fujitsu ESPRIMO Q958 Desktop cannot be switched off with the On/Off switch?
- R
  Randall WilliamsAug 14, 2025
  If you can't switch off your Fujitsu Desktop with the On/Off switch due to a system crash, press and hold the On/Off switch for at least 4 seconds until the device switches off. Be aware that this action could lead to data loss because the operating system is not shut down properly.
Q
qbarrettAug 18, 2025
How to fix no mouse pointer displayed on the monitor of Fujitsu ESPRIMO Q958 Desktop?
- J
  James LambAug 18, 2025
  If no mouse pointer is displayed on the monitor of your Fujitsu Desktop, the mouse may not be properly connected. Shut down the operating system correctly, switch off the device, and check that the mouse cable is properly connected. If you're using an adapter or extension lead, check the plug-in connection. Ensure only one mouse is connected before switching the device back on.
A
Alexandra MartinezAug 22, 2025
What to do if SmartCard reader is not recognised on Fujitsu ESPRIMO Q958 Desktop?
- J
  jasondickersonAug 22, 2025
  If your Fujitsu Desktop's SmartCard reader is not recognized, it might be due to incorrect chip card insertion, a forgotten PIN, or a lost SmartCard. Ensure the SmartCard is inserted correctly with the chip facing upwards and that it complies with ISO standard 7816-1, -2, -3, and -4. If you've forgotten your PIN or lost your SmartCard and are working in a network, contact your system administrator.
H
hillwayneAug 26, 2025
How to correct the date and time on my Fujitsu ESPRIMO Q958?
- S
  Shirley McdanielAug 27, 2025
  If the date and time are incorrect on your Fujitsu Desktop, it means they are set incorrectly. You can correct this by setting the accurate time and date within your operating system or via the BIOS Setup.
J
jonesjonathanAug 30, 2025
What to do if user and/or supervisor SmartCard lost on Fujitsu Desktop?
- M
  Mr. Joshua Bishop MDAug 31, 2025
  If you have lost your User SmartCard, you can continue working with the Supervisor SmartCard and initialise a new User SmartCard or deactivate the SystemLock function. If you have lost the Supervisor SmartCard, you can also continue working, but you no longer have all rights and cannot initialise another Supervisor-SmartCard. If you have lost both SmartCards, you cannot boot your system. Please contact our Service Desk. You must provide proof of ownership for the device. Then the Service Desk will refer you to our service partner, who will unlock your device (for a charge).

Fujitsu ESPRIMO Q958 Specifications

General

Operating System	Windows 10 Pro
RAM	8 GB
Storage	256 GB SSD
Graphics	Intel UHD Graphics 630
Connectivity	USB 3.2, USB 2.0, HDMI, DisplayPort
LAN	Gigabit Ethernet
WLAN	802.11ac Wi-Fi, Bluetooth 4.2
Power Supply	65W

Summary

Ports and Operating Elements

Front

Details the ports and operating elements on the front of the device.

Rear

Details the ports and operating elements on the rear of the device.

Important notes

Safety notes

Provides essential safety guidelines for device operation and handling.

Getting started

Unpacking and checking the delivery

Steps for initial setup

Outlines the basic steps for setting up the device for first-time use.

Setting up the device

Connecting the power cable

Steps for connecting the device to a power source.

Connecting external devices

Guidance on connecting various external peripherals to the device.

Connecting the monitor

Procedure for connecting the display to the computer.

Connecting external devices to the USB ports

Initial switch-on: Software will be installed

Details the first-time power-on process with software installation.

Installing the software

Guidance on installing system software and drivers.

Operation

Switch the device on

Steps to power on the computer system.

Switching the device off

Procedures for properly shutting down the computer system.

BIOS Setup Utility

Guide to accessing and operating the BIOS Setup Utility for system configuration.

Property and data protection

Troubleshooting and tips

Help if problems occur

Troubleshooting

General section for resolving common device problems.

Power-on indicator remains unlit after you have switched on your device

Solutions for when the device does not power on.

The device cannot be switched off with the On/Off switch.

Steps to resolve issues with turning the device off.

Monitor remains blank

Solutions for a blank or unresponsive monitor display.

System expansions

Preparing to remove components

Safety precautions and steps before removing internal components.

Removing and securing the top casing cover

Instructions for opening and closing the top part of the device casing.

Inserting and removing the drive cage

Installing and removing the second hard disk

Removing second hard disk

Removing and installing the 2.5" hard disk

Inserting and removing the M.2 module

Changing the lithium battery

Removing and attaching the bottom casing cover

Installing and removing additional memory

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