Troubleshooting and tips
The wireless connection to a net
work does not work
Thewireless connectionto anetworkdoes notwork
Cause Troubleshooting
The wireless component is disa
bled.
► Switch the wireless component on (see
"
Switching the wireless components on and
off", Page 37).
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
► Check whether the wireless connection is
switched on via the software.
► Further information on using the wireless
component can be found in the help files.
SmartCard reader is not
recognised.
Cause
Troubleshooting
Chip card inserted incorrectly.
► Make sure you have ins
erted your
SmartCard into the Sm
artCard reader
with the chip facing
upwards/downwards
(device-dependent
).
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
SmartCard PIN forgotten
Cause
Troubleshooti
ng
PIN forgotten ► If you are working in a network, contact your
system administrator, who can unlock your
system with a Supervisor PIN.
SmartCard lost
Cause
Troubleshooting
SmartCard lost ► If you are working in a network, contact your
system administrator, who can boot up your
notebook with a Supervisor SmartCard.
Fujitsu 65