Chapter 7 Troubleshooting
78
Appendix
Glossary
Contents
TOP
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Index
Introduction
Paper jams/pick errors occur frequently.
*1: "Consumables" refers to the roller set.
Do the documents meet the requirements described in
"Precautions" in "Conditions" (page 30)?
No
Use documents that meet the requirements.
For details, refer to "2.2 Documents for Scanning" (page 30).
Yes
Is there any foreign matter inside the ADF?
Yes
Clean or remove any foreign matter from the ADF.
For details, refer to "Chapter 5 Daily Care" (page 48).
No
Are the consumables (*1) installed correctly?
No
Install the consumables (*1) correctly.
For details, refer to "Chapter 6 Replacing the Consumables" (page 57).
Yes
Are the consumables (*1) clean?
No
Clean the consumables (*1).
For details, refer to "Chapter 5 Daily Care" (page 48).
Yes
Are the consumables (*1) worn out?
Yes
Check the consumable counters. Replace consumables as necessary.
For details, refer to "Chapter 6 Replacing the Consumables" (page 57).
No
If the problem persists, check the items in "7.4 Before You Contact the Scanner
Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.