Troubleshooting Guide
Problem Check Point Possible Solution
Suction power is
weak.
• Dust cup
• Floor nozzle
• Filters
• If the dust cup is full, empty it.
• If clogged, remove the object.
• Clean or replace lters.
The vacuum does
not work.
• Power cord Insert the power plug firmly into an
electrical outlet.
Sudden loss of
power.
• Thermal reset Turn off vacuum and unplug from
electrical outlet. Check for clogs. Empty
dust cup. Let vacuum cool down for 45
minutes before turning back on.
Dirt and debris are
blowing through
exhaust vent.
• Filters Make sure all filters (foam, pleated
and small) are clean, dry and installed
correctly.
11