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EN
9. Service / Warranty
Service:
Please contact the address on the back page.
Warranty:
In the event of a warranty claim, no charge is
levied to you for the services provided.
GARDENA Manufacturing GmbH offers a 2-year
warranty for this product (from the date of pur-
chase) if the product has been used exclusively
for private purposes. This manufacturer's warranty
does not apply to used products purchased from
a secondary market. This warranty includes all
significant defects of the product that can be
proved to be material or manufacturing faults.
This warranty is fulfilled by supplying a fully
functional replacement product or by repairing
the faulty product sent to us free of charge; we
reserve the right to choose between these
options. This service is subject to the following
provisions:
•
The product was used for its intended purpose
as per the recommendations in the operating
instructions.
• Neither the purchaser nor a third party has
attempted to repair the product.
• Only original GARDENA spare and wear parts
were used.
Normal wear and tear of parts and components,
optical changes, as well as wear parts and con-
sumables, are excluded from the warranty.
This manufacturer's warranty does not affect
warranty entitlements against the dealer / retailer.
If problems arise with this product, please
contact our Service department. In the event
of a warranty claim, please send the defective
product together with a copy of the purchase
receipt and a description of the defect, suffi-
ciently stamped, to the GARDENA service
address on the back page.
Consumables:
Faults which occur as a result of incorrectly
installed or leaking batteries are not covered
by the guarantee.
Damage caused by frost is not covered by the
warranty.
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