23
Warranty, Service, and Certification
Gates warrants the meter to successfully operate for a period of two
years from the date of manufacture:
• Gates will repair or replace meters, at our discretion, at no charge
within the warranty period.
• Sensors are not warranted.
• Meters damaged by misuses or abuse, at Gates discretion, are not
covered by the warranty.
For repairs outside of the warranty period, Gates offers a meter repair
service:
• Repair estimates are available before work is completed, but Gates
must evaluate the meters in-house.
Meter accuracy certification (traceable) is available:
• Upon certification, meters will be returned with a sticker and
certificate verifying accuracy.
• Meter certification is not covered under the warranty. Contact an
authorized Gates distributor for the current certification rates.
In order to return meters for warranty repair, non-warranty repair, or
accuracy verification:
• Contact an authorized Gates distributor for assistance.
• Do not return meters to Gates without prior approval and an RMA
(Return Materials Authorization) in the box.
• Gates takes no responsibility for any meters returned to the wrong
address or without an RMA issued by a Gates authorized distributor.
• www.gates.com/distributors
SonicTensionMeter_Manual_4_14.indd 23 4/26/14 9:09 AM
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