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Troubleshooting Guide
Telephone Solutions
No dial tone
• Check the hook switch to make sure it pops up.
Won’t dial out
• Make sure the tone/pulse setting is programmed correctly.
Phone doesn’t ring
• Check the ringer volume.
• Could have too many phones on one line. (See FCC registration information
regarding REN)
Low handset or speaker volume
• Check the volume settings.
Can’t be heard by other party
• Make sure the phone cord is securely plugged in.
• Make sure the MUTE function is OFF.
Memory dialing
• Make sure you entered the numbers correctly. (See “Memory.”)
Answerer Solutions
Doesn’t answer, ß or answers on 10th ring
• Make sure the answerer is turned on.
• Memory is full, erase some messages.
• Check the AC power and phone line connections.
Incoming messages are incomplete
• Was an extension phone picked up?
• The caller left a message that is longer than the message length you set during
setup.
• Memory is full.
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