Operations and Maintenance Manual
E4H Series Water Purification Machine
48
A membrane element which fails to perform satisfactorily within the first 90 da
y
s after
receipt , has not been mishandled, and is returned to the factory, will be replaced free of
charge except for freight and local labor. If a membrane element fails to perform
satisfactorily during the balance of the warranty period and with the return of the
membrane element to the factory, GE Osmonics will replace the membrane element with a
new membrane element and will charge the User for the portion of the 12 months that the
membrane element was used plus incoming freight and local labor. Such prorated charges
will be based on the list price prevailing at the time of warranty consideration. A new
membrane element supplied under warranty terms will carry the standard 12-month new
membrane element warranty.
If membrane elements have not been placed in use at the end
of the permissible storage period, the date of first use shall be considered to start the end of
the permissible storage period.
The customer shall be responsible for acceptance testing for the membrane elements
received to ensure that they meet the published performance specifications. GE Osmonics
shall be notified within thirty (30) days for first use of any membrane element not meeting
specifications. Should GE Osmonics not receive notification of non-compliance with
performance specifications within said thirty (30) day period, GE Osmonics will consider that
all membrane elements are accepted.
All membrane elements being returned for non-warranty issues or credit for unused
membrane elements must be returned unused in their original packing. Membrane elements
returned not conforming to said criteria will be subject to rejection or added fees to restore
membrane elements to sellable condition.
GE Osmonics warrants storage of membrane elements as follows:
1. All dry membrane elements (excluding cellulosic elements) for six (6) months at ambient
temperatures less than 100ºF.
2. At temperatures between 100ºF (38ºC) and 122ºF (50ºC) for three (3) months, provided
elements are stored in the original box with the polyethylene bag intact under dry
conditions.
3. At temperatures over 122ºF (50ºC) there is no warranty.
4. All wet membrane elements for a period of three (3) months or expiration date whichever
occurs first when shipped from any GE Osmonics manufacturing facility to a location in
Canada, the United States, Mexico or Puerto Rico; or for a period of six month (6) or
expiration date whichever occurs first when shipped to a destination in any other country.
Wet membrane elements
must be stored in a cool dry location out of direct sunlight or
artificial light at temperatures under 86ºF (30ºC) in their original box with the vacuum-
sealed polyethylene bag intact.
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