PERFORMANCE
Possible Causes What To Do
Colored spots Incorrect use of fabric
softener
Check fabric softener package for instructions and follow directions for
using dispenser.
Make sure you have selected the Deep Rinse option.
Pretreat stain and rewash using Speed Wash cycle before drying.
Dye transfer Sort whites or lightly colored items from dark colors.
Grayed or yellowed
clothes
Detergent amount Be sure to follow detergent manufacturer’s directions.
Hard water Use a water condit
ioner or install a water softener.
Water is not hot enough Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).
Washer is overloaded Loosely load clothes no higher than the top row of holes in the washer
basket. For best results, load items around the outside of the basket.
Dye transfer Sort clothes by color. If fabric label states wash separately, unstable dyes
may be indicated.
Lint or residue on
clothes
Clothes are air or line d
ried If you do not dry your clothes with a clothes dryer, your clothes may retain
more lint.
Incorrect sorting Separate lint producers from lint collectors.
Washing too long Wash small loads for a shorter time using Light Soil setting.
Detergent not dissolving
Rewash; next time:
Try a liquid detergent
Use warmer water temperature.
Overloading Loosely load clothes in the washer basket. For best results, load items
around the outside of the basket.
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow directions for
using dispenser.
Make sure you have selected the Deep Rinse option.
Before you call for service…Troubleshooting Tips
Clothes too wet No spin selected Select a spin option.
Incorrect cycle selected Make sure the cycle selected matches the load you are washing. Some
fabrics will feel wetter when rinsed with cold water.
Wash load out of balance
Redistribute load in washer and run through Drain & Spin cycle.
Blinking Spin light or
Spin light on at end of
cycle
Out of balance condition
has been detected
Allow cycle to continue and finish.
If load is wet at the end of the cycle, even out load and run a Drain &
Spin cycle.
Pilling Result of normal wear on
poly-cotton blends
and fuzzy
fabrics
While this is not caused by the washer, you can slow the pilling process by
washing garments inside out.
Snags, holes, tears, rips
or excessive wear
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers and sharp objects
left in pockets
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine b
leach Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in contact
with undiluted bleach.
Chemicals like hair bleach
or dye, permanent wave
solution
Rinse items that may have chemicals on them before washing.
Use Speed Wash cycle with Extra Rinse option.
Wrinkling Incorrect wash and dry
cycles
Match Cycle selection to the type of fabric you are washing (especially for
easy care loads).
I
mproper sorting Avoid mixing heavy items (like jeans) with light items (like blouses).
Try a fabric softener.
Overloading Loosely load clothes in the washer basket.
Repeated washing in water
that is too hot
Wash in warm or cold water.
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