SOUNDSPossible Causes Reason
“Clicking” Shifter mechanism is 
engaging or disengaging
The drive system will engage at the start of agitate and disengage when 
agitate is complete. This occurs multiple times during the wash.
Back and forth 
“swoosh”
Electric motor reversing 
direction
This sound is the motor rotating back and forth to clean your laundry.
“Clicking” behind 
Control during fill
Automatic Temperature  
Control Valve
Two valves mix cold and hot water. The “clicking” is when either valve 
turns on or off to raise or lower the fill water temperature.
Water flow changes 
during fill
Automatic Temperature  
Control Valve
Two valves mix cold and hot water. The “clicking” is when either valve 
turns on or off to raise or lower the fill water temperature.
Motor sounds during 
spin
Motor ramping up/down 
during spin cycle
The motor will speed up incrementally during the spin cycle.  
When spin is complete, it will coast until it stops.
“Humming” Water drain pump The drain pump will make a humming sound when pumping out water 
after agitation stops and continue until spin is complete.
Drive motor The drive motor will make a “humming” sound during the wash and spin 
phases of the cycle.
“Gurgling” Water drain pump When the pump starts drawing in air, It starts to gurgle. The washer should 
then begin spinning and the sound will continue until it is done spinning.
Water “swishing”
Washing process
Water swishing while the unit is agitating is normal, especially with smaller 
loads.
Washer rocking/
moving
Washer leveling legs 
uneven
To level the washer, adjust the leveling legs by rotating the individual leg 
in the proper direction for up or down.
“Squeaking” sound Washer not level and 
rubbing on cabinet 
To level the washer, adjust the leveling legs by rotating the individual leg 
in the proper direction for up or down.
Before you call for service…Troubleshooting Tips
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