22
Troubleshooting
Problem Cause Correction
En gine is running, but no AC output
is available.
1. Circuit breaker open or defective.
2. Fault in generator control panel.
3. Poor wiring connections or
defective transfer switch.
1. Reset or replace circuit breaker.
2. Contact local service facility.
3. Check and repair or contact
local service facility.
En gine runs good at no‑load but “bogs
down” when loads are connected.
1. Short circuit in a connected load.
2. Generator is overloaded.
3. Shorted generator circuit.
4. Fuel pressure or mixture is
incorrect.
5. Kinked fuel line between regulator
and engine.
1. Disconnect shorted
electrical load.
2. Turn off one or more loads.
3. Contact local service facility.
4. See Gaseous Fuel System in the
installation manual.
5. Remove kink. Replace
if necessary.
En gine will not start; or starts and
runs rough.
1. 15 Amp fuse missing or blown.
2. Fuel supply turned off or depleted.
3. Failed battery.
4. Clogged air filter.
1. Install (new) 15 Amp fuse.
See System Control Panel.
2. Open fuel valve(s); check
propane tank.
3. Replace battery.
4. Clean or replace air filter.
Engine shuts down during operation.
1. Fuel supply turned off or depleted.
2. Fault code indicated.
1. Check fuel valves, fill
propane tank.
2. Refer to Fault Detection System.
Loss of power on circuits.
1. Generator circuit breaker is open.
2. Transfer switch problems.
1. Reset circuit breaker.
2. See transfer switch manual.