What to do if GE GEP Inverter shows Relay Check abnormal?
- RRhonda BellSep 18, 2025
Disconnect the AC output switch and DC input switch, then connect them 5 minutes later.

What to do if GE GEP Inverter shows Relay Check abnormal?
Disconnect the AC output switch and DC input switch, then connect them 5 minutes later.
What should I do if my GE Inverter displays 'PV Over Voltage'?
If your GE Inverter displays a 'PV Over Voltage' error, take these steps: First, disconnect the DC switch and remove the DC connector. Check the PV string voltage to ensure it does not exceed the input voltage specified for your inverter. If it does, reconfigure the PV panel string. If the problem continues, further assistance is required.
What to do if my GE GEP shows Vac Failure?
If your GE Inverter is showing a Vac Failure, follow these steps: First, disconnect the DC switch and remove the AC connector. Then, measure the voltage between the line and neutral in the connector to ensure it conforms to the inverter's grid-connected specification. If it does not, check the grid wiring. If it does, connect the AC connector and reconnect the DC switch, allowing the inverter to connect automatically. If the problem continues, further assistance is needed.
How to fix Isolation Failure on a GE Inverter?
To address an Isolation Failure on your GE Inverter, follow these steps: First, disconnect the DC switch and remove the DC connector. Check the impedance between PV (+) & PV (-) to earth. If the impedance is less than 100 kΩ, inspect the insulation of the PV string wiring to the earth. If the impedance is larger than 100 kΩ, further assistance is needed. Remove the AC connector and measure the impedance between neutral and PE. If it is larger than 10 kΩ, inspect the AC wiring.
What causes Internal Fan abnormal error on my GE GEP?
The fan power supply is abnormal. Disconnect the AC output switch and DC input switch, then connect them 5 minutes later.
What does PV Input Overvoltage mean on my GE Inverter?
The PV voltage is too high. Disconnect the AC output switch and DC input switch, then connect them 5 minutes later.
Why does my GE GEP show Grid Undervoltage?
If the issue happens occasionally, it could be due to a temporary problem with the utility grid. The inverter should automatically recover once it senses that the grid voltage is back within the normal range. If the grid voltage consistently falls below the permissible range, contact your local power company.
What causes Grid Overfrequency on a GE GEP Inverter?
This is due to a utility grid exception. If the problem occurs occasionally, the utility grid may be abnormal temporarily. The inverter will recover automatically after detecting that the utility grid is normal.
What to do if my GE GEP display is not working?
If your GE Inverter has no display, turn off the DC switch and take off the DC connector, then measure the voltage of the PV array. Plug in the DC connector and turn on the DC switch. If the PV array voltage is lower than 250V, check the configuration of the inverter module. If it is higher than 250V, contact a local service office.
What does 'Ground I Failure' mean on my GE GEP Inverter and how to fix it?
A 'Ground I Failure' on your GE Inverter indicates that the ground current is too high. To resolve this, take off the inputs from the PV generator and check the peripheral AC system. Once the problem is cleared, reconnect the PV panel and check the Inverter status. If the issue persists, contact a local service office.
Lists the specific inverter models covered by this manual.
Identifies the intended readers of this user manual.
Explains the meaning of various warning symbols used in the manual.
Details the revision history and changes made to the document.
Provides general safety guidelines and precautions for inverter operation.
Outlines safety measures related to the DC input side of the inverter.
Outlines safety measures related to the AC output side of the inverter.
Specifies safety considerations during the inverter installation process.
Defines the necessary qualifications and training for personnel.
Declares compliance with relevant European Union directives.
Describes the intended use and application of the GEP inverter.
Illustrates the internal electrical circuit configuration of the inverter.
Lists the types of electrical grids compatible with the inverter.
Details the external physical characteristics and design of the inverter.
Identifies and describes the individual components and ports of the inverter.
Provides the physical measurements and size of the inverter unit.
Explains the status indicated by the inverter's LED lights and displays.
Describes the information and labels present on the inverter's identification plate.
Outlines the inspection process for the product upon delivery.
Lists all the items included in the inverter package.
Provides guidelines for storing the inverter in appropriate conditions.
Specifies the necessary environmental and site conditions for installation.
Details the criteria for selecting and preparing the inverter mounting support.
Specifies the correct orientation and tilt angles for inverter mounting.
Lists the tools recommended for performing the inverter installation.
Covers the general process and steps for installing the inverter.
Provides instructions for safely handling and moving the inverter.
Details the step-by-step procedure for physically mounting the inverter.
Highlights critical safety warnings before making electrical connections.
Provides instructions for correctly connecting the protective earth cable.
Details the procedure for connecting the DC power input cables from PV panels.
Step-by-step guide for connecting the DC input power cables.
Instructions for connecting the AC power output cable to the grid.
Lists essential checks to perform before energizing the inverter.
Describes the sequence of steps to safely power up the inverter.
Explains the function of the inverter's status indicators and control buttons.
Guides users on configuring inverter settings using the LCD screen.
Illustrates the navigation structure of the inverter's LCD menu.
Describes the purpose and function of various inverter parameters.
Instructions for updating the inverter's internal software using a USB drive.
Explains how to configure inverter settings using the mobile application.
Details the safe procedure for shutting down the inverter.
Provides instructions for safely detaching the inverter from its mounting.
Offers guidance on the environmentally responsible disposal of the inverter.
Lists common faults and their corresponding solutions for diagnosing issues.
Outlines regular maintenance tasks and their recommended schedules.
Presents the detailed technical specifications and operating data of the inverter.