Before you call for service…
Troubleshooting TipsInstallation Instructions Customer ServiceOperating InstructionsSafety Information
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units 
The surface units are  • With the controls off, check 
not functioning
not plugged in solidly. to make sure the surface 
properly
unit is plugged completely 
into the receptacle.
The surface  • Check to see the correct 
unit controls  control is set for the surface 
improperly set. unit you are using.
The drip pans are  • With the controls off, check 
not set securely in  to make sure the drip pan is 
the cooktop.  in the recess in the cooktop 
and that the opening in the 
pan lines up with the 
receptacle.
The display goes 
Power surge. • Disconnect power at the 
blank or indicator
fuse box or circuit breaker 
lights come on 
for at least 10 seconds. 
when range is
Turn power on and power 
not in use
up your range. If the 
indicator lights are still on, 
call for service.
Oven light does
Light bulb is loose  • Tighten or replace 
not work
or defective. the bulb.
Switch operating light  • Call for service.
is broken.
Oven will
Plug on range is not  • Make sure electrical plug is 
not work
completely inserted in plugged into a live, properly
the electrical outlet. grounded outlet.
A fuse in your home  • Replace fuse or reset 
may be blown or the  circuit breaker.
circuit breaker tripped.
Oven controls  • See the 
Using the 
improperly set.
oven 
section.
Door left in the  • If necessary, allow the 
locked position. oven to cool then unlock 
the door.
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