GE JBS03 - Troubleshooting Tips; Before you call for service...

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Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and Sou meg not need to call for service.
Possible Causes What To Do
Radiant Cooktops
Surface units will not Improper cookware • Use pans which are flat and match the diameter
maintain a rolling boil being used. of the surface unit selected.
or cooking is not
fast enough
Surface units do Afuse in sour home mag be • Replacethe fuse or resetthe circuit breaker.
not work properlg blown or the circuit breaker
tripped.
Cooktop controls • Check to see the correct control is set for the surface
improperlg set. unit you are using.
Scratches Imay appear
as cracks) on cooktop
glass surface
Incorrect cleaning methods
being used.
Cookware with rough bottoms
being usedor coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
Areas of discoloration Food spillovers not cleaned • Seethe Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The surface mag appear discolored
with a light-colored glass when it is hot. This istemporarg and will disappear
cooktop, as the glass cools.
Plastic melted to Hot cooktop came into • Seethe Glass surface potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting [or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cgcling Improper cookware • Use onlg flat cookware to minimize cgcling.
off and on of being used.
surface units
• Scratchesare not removable. Tingscratches will become
lessvisiblein time as a result of cleaning.
• Toavoid scratches, use the recommended cleaning
procedures.Makesure bottoms of cookware are clean
before use,and usecookware with smooth bottoms.
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