Problem Possible Causes What To Do
Display goes blank A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.
The clock is in the • See the Special features of your oven control section.
black-out mode.
Display flashes Power failure. • Reset the clock.
Unable to get the Oven control pads were • The BROIL and BAKE pads must be touched at
display to show “SF” not touched properly. the same time and held for 3 seconds.
“Probe” appears in This is reminding you to • Enter a probe temperature.
the display enter a probe temperature
(on some models) after plugging in the probe.
Power outage, Power outage or surge. • Reset the clock. If the oven was in use, you must reset
clock flashes it by touching the OFF pad, setting the clock and
resetting any cooking function.
Steam from the vent When using the convection • This is normal.
feature, it is normal to see
steam coming out of the oven
vent. As the number of racks
or amount of food being
cooked increases, the amount
of visible steam will increase.
“Burning” or “oily” This is normal in a new oven • To speed the process, set a self-clean cycle for a
odor emitting from and will disappear in time. minimum of 3 hours. See the Using the self-cleaning
the vent oven section.
Strong odor An odor from the insulation • This is temporary.
around the inside of the oven
is normal for the first few times
the oven is used.
Fan noise A convection fan may • This is normal. To maximize cooking evenness,
automatically turn on the fan is designed to operate in both directions,
and off. with a pause in between.
Oven racks are The racks were cleaned • Apply a small amount of vegetable oil to a paper
difficult to slide in a self-clean cycle. towel and wipe the edges of the oven racks with
the paper towel. Do not spray with Pam
®
or other
lubricant sprays.
No power supply from Small appliance plug is not • Make sure the small appliance plug is properly
convenience outlet completely inserted in the inserted.
on top of backguard convenience outlet.
(on some models)
The backguard is too hot • Allow the range to cool, then reset the circuit
and the convenience outlet breaker by pressing the switch located near the
breaker has tripped. convenience outlet.
Warming drawer A fuse in your home may be • Replace the fuse or reset the circuit breaker.
will not work blown or the circuit breaker
tripped.
Controls improperly set. • See the Electric warming drawer section.
Excessive condensation Liquid in drawer. • Remove liquid.
in the drawer
Uncovered foods. • Cover food with lid or aluminum foil.
Temperature setting too high. • Reduce temperature setting.
Food dries out in the Moisture escaping. • Cover food with lid or aluminum foil.
warming drawer
Drawer not fully closed. • Push drawer in until latch engages.
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Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
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