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Error Code Description Problem Possible Cause/Action
E61 Door unlock 
switch failure
Switch failure 
occurs during 
unlock.
Power down (unplug) machine, wait 30 seconds and 
retry.
Check wiring and connections between door lock 
and main control.
Check door lock switches and solenoid.
Replace main control if wiring, switches, and 
solenoid test functional.
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•
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E62 System contact 
failure
Load failure 
occurs. Heater/
pump/pressure 
switch/door 
lock/water 
valves/
dispenser 
motor.
Power down (unplug) machine, wait 30 seconds and 
retry. 
This error code found a shorted component.
Check integrity of wiring and connections - replace 
harness if necessary.
Check integrity and connections of all loads and 
replace as necessary.
Replace main control if actions do not resolve.
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•
•
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•
E63 Unexpected 
open door
Switch failure 
occurs during 
wake-up.
Power down (unplug) machine, wait 30 seconds and 
retry.
Check wiring and connections between door lock 
and main control.
Check door lock switches and solenoid.
Replace main control if wiring, switches, and 
solenoid test functional.
•
•
•
•
E64 Unexpected 
open door while 
running
Switch failure 
occurs during 
cycle.
Power down (unplug) machine, wait 30 seconds and 
retry. Check wiring and connections between door 
lock and main control.
Check door lock switches and solenoid.
Replace main control if wiring, switches, and 
solenoid test functional.
•
•
•
E65 Water level 
sensor failure 
- foam
Main level 
switch is 
satisfi ed before 
foam level 
switch.
Check integrity of wiring and connections between 
main control and water level sensor.
Check integrity of water level sensor t06 - replace if 
necessary.
Replace main control if actions do not resolve.
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•
•
E66 Water 
temperature 
sensor open
Water 
temperature 
sensor open.
Check water temperature sensor - t07
Check integrity of wiring and connections between 
main control and water temperature sensor.
Check integrity of water temperature sensor - 
replace if necessary.
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