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Telephone cannot be switched on
•
Check battery is inserted and check that it is inserted
correctly
Nothing appears on the display
• Check the handset is switched on
• Check the battery and SIM are inserted correctly
Display is locked when the telephone is
switched on
• Enter the PUK to unlock the SIM
No signal icon is displayed
• There is no network connection. Move around to try and
get to an area where there may be coverage
• Contact your service provider
Message to say that a function is not possible
• Your service provider might not provide the function in
question or you may need to subscribe to that service.
Contact the service provider.
No display during the charging process
• The battery charge is very low. Wait a few minutes.
“Insert Sim” or “Limited Service” message is
displayed
• Ensure the SIM is inserted correctly
The battery is discharged quickly or cannot be
charged at all.
• Charge the battery for 4 hours
TROUBLESHOOTING
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