EasyManua.ls Logo

Geidea mada User Manual

Geidea mada
31 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
1|PagemadaUserGuidev1.04
mada
User Guide
TABLEOFCONTENTS
1.NUMBERKEYPAD2
2.OPERATOR’sTRANSACTIONS3
2.1 PURCHASE3
2.2 PURCHASEWITHCASHBACK3
2.3 PURCHASEWITHCONTACTLESS5
2.4 REVERSAL9
2.5 ADVICE11
2.6 CASHADVANCE13
2.7 AUTHORIZATION15
2.8 REFUND17
3.SUPERVISIOROPERATIONS19
3.1 DUPLICATECOPY19
3.2 RECONCILIATION20
3.3 SNAPSHOTTOTAL22
3.4 RUNNINGTOTAL23
3.5 HISTORYMENU24
3.6 CHANGEPASSWORD24
3.7 TERMINALINFO25
3.8 PAPERREQUEST25
4.RETRIEVALREFERENCENUMBER25
5.TURNON/OFFPROCEDURE26
6.RECEIPTPAPERINSTALLATION27
7.GENERALTROUBLESHOOTINGGUIDE27
8.T1000GPRSCOMMUNICATIONSPROBLEM28
9.RESPONSECODE30
Question and Answer IconNeed help?

Do you have a question about the Geidea mada and is the answer not in the manual?

Geidea mada Specifications

General IconGeneral
ConnectivityWi-Fi, Bluetooth, 4G
Device TypePortable Payment Terminal
PrinterIntegrated thermal printer
Power SourceAC adapter, Battery
Operating SystemAndroid
Card ReaderMagnetic Stripe, Chip, Contactless
DisplayTouchscreen LCD
SecurityPCI PTS certified
Payment MethodsCredit/Debit Cards
BatteryRechargeable Lithium-ion

Summary

1. NUMBER KEYPAD USAGE

2. OPERATOR'S TRANSACTIONS

2.1 PURCHASE

A data capture transaction that debits a card holder's account for goods or services.

2.2 PURCHASE WITH CASH BACK

Transaction for goods/services plus cash requested by the cardholder.

2.3 PURCHASE WITH CONTACTLESS CARD

Transaction for goods/services using a contactless card.

2.4 REVERSAL

Cancels the last purchase transaction within 60 seconds.

2.5 ADVICE

Follow-up to an approved pre-authorization purchase transaction.

2.6 CASH ADVANCE

Manual cash disbursement, typically obtained at a bank's branch.

2.7 AUTHORIZATION

Requests authorization for funds without debiting the cardholder's account.

2.8 REFUND

Credits the cardholder for a refund of goods or services.

3. SUPERVISOR OPERATIONS

3.1 DUPLICATE COPY

Prints a duplicate copy of the last successful transaction.

3.2 RECONCILIATION

Calculates transaction counts and amounts for business day reconciliation.

3.3 SNAPSHOT TOTAL

Prints terminal transaction total without resetting the total.

3.4 RUNNING TOTALS

Prints terminal transaction total and resets for the next shift.

3.5 HISTORY MENU

Allows merchants to view and search transactions by amount and date.

3.6 CHANGE PASSWORD

Enables changing merchant or supervisor passwords.

3.7 TERMINAL INFO

Prints system information and terminal version.

3.8 PAPER REQUEST

Sends a paper request to the vendor host.

4. RETRIEVAL REFERENCE NUMBER

7. TURN ON/OFF PROCEDURE

8. RECEIPT PAPER INSTALLATION

9. General Troubleshooting Guidelines

Blank Display

Troubleshooting steps when the terminal LCD screen is blank or unreadable.

Printer Does Not Print

Printer Paper Jam

Keypad Does Not Respond

10. T1000 GPRS Communication Problems

Battery Information

11. RESPONSE CODE