Troubleshooting
Resetting your device to Factory Defaults
If you need to reset your device to the factory default settings for any reason
please follow the process below:
WARNING!!!
Please be aware any information currently on the device
will be permanently erased by following this procedure.
1. Go to applications screen and touch the settings button.
2. Touch the Backup & reset option.
3. Select Factory data reset.
4. Leave the erase phone storage option un-ticked & touch “Reset
phone”.
5. Touch “erase everything”.
6. The unit will now reset itself back to factory defaults and any previous
information/data will have been permanently erased.
Getting further help and support
Please see our support site below for further help and support with your
device including how to install software updates if available and much more:
http://www.geminidevices.com/support.html
Smartphone User Guide v1.0 Page 23
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