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Genie Pro Series User Manual

Genie Pro Series
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INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER
HOMEOWNER: SAVE THIS MANUAL FOR FUTURE REFERENCE
RESIDENTIAL WALL MOUNT OPENER
INSTALLATION, PROGRAMMING, OPERATION,
TROUBLESHOOTING & MAINTENANCE MANUAL
39947504458, 10/2019
SERIAL NUMBER DECAL
iDCM SERIAL NUMBER DECAL
Pour réduire le risque de blessures corporelles ou de dégâts matériels, utilisez cet ouvre-porte uniquement avec
une porte sectionnelle résidentielle munie de ressorts de torsion avant.
AVERTISSEMENT
!
To reduce the risk of injury to persons or damage to property, use this opener only
with a residential sectional door with front torsion springs.
WARNING
!
DO NOT use photocells from other manufacturers or openers with this opener.
©2019 GMI Holdings, Inc d/b/a The Genie Company, the Genie logo, Intellicode, Aladdin Connect, Safe-T-Reverse, SmartSet, Sure-Lock, Door Detect, and Safe-T-Beam, are trademarks
of The Genie Company. All other trademarks are property of their rightful owners. Consistent with our policy of continuing product improvements, we reserve the right to change
product specications without prior notice or obligations. HomeLink is a registered trademark of Gentex Corporation. Car2U is a registered trademark of Lear Corporation. Bluetooth is a
registered trademark of SIG.

Questions and Answers:

Genie Pro Series Specifications

General IconGeneral
Frequency60 Hz
Drive TypeChain Drive
Motor TypeDC Motor
SecurityRolling Code Technology
Voltage120V
Speed7 Inches per Second
Safety FeaturesInfrared Sensors
Remote ControlYes, included (number of remotes varies by model)
Drive SystemChain

Summary

Standard and Safety Features

Safe-T-Beam® (STB) Non-Contact Reversing System

Infrared beam system for door closing safety.

Contact Reversing System

Door reverses upon contact with obstruction.

Manual Emergency Release pull handle & cord

Allows manual operation during power failure.

Automatic Bluetooth® LED Light Fixture

Automatic lighting fixture for convenience and safety.

Integrated Aladdin Connect™

Mobile app control for garage door opener.

Wireless Wall Console

Wireless control for opener operation and light.

Intellicode® Encryption, Factory Programmed Remote(s)

Security system with changing access codes.

Safety Notifications & Instructions

IMPORTANT SAFETY INSTRUCTIONS

Critical safety guidelines and hazard prevention.

Important Installation Instructions

Pre-Installation Considerations

Compatibility Considerations

Details opener compatibility with different door types.

Door Inspection

Steps for inspecting door balance and condition before installation.

Critical Measurements

Key measurements for opener installation clearance and fit.

Installing Cable Keepers

Installing the Opener

Installing the Door Lock

Wiring the Opener

Wire Door Lock

Connecting the door lock harness to the opener.

Install and Wire Safe-T-Beams® (STB)

Installing and wiring the Safe-T-Beam safety sensors.

Finishing the Installation

Install Wireless Wall Console

Steps for mounting and setting up the wireless wall console.

Install Bluetooth® Light Fixture

Installing the Bluetooth-enabled LED light fixture.

Install and Wire Basic Wall Console (Hardwired) - Optional

Installing and wiring the optional hardwired wall console.

Install Bottom Cover Onto Opener

Installing the bottom cover of the opener.

Apply power to opener

Final step to connect power to the opener.

Opener Programming & Accessory Installations

Adjust opener speed for drum sizes

Adjusting opener speed based on drum type.

Down Travel Limit

Setting the door's fully closed position.

Up Travel Limit

Setting the door's fully open position.

Force Control

Setting the force required for door operation.

Remote Control Programming

Programming remote controls for the opener.

Accessory Installation and/or Programming

Installing and programming accessories.

Adjusting For Drum Selection

Setting the drum selection for optimal opener performance.

Programming the Down Limit

Setting the door's fully closed position.

Programming the Up Limit

Setting the door's fully open position.

Programming Force Profile & Contact Reverse

Adjusting force and testing safety reversal feature.

Programming Additional Remote Controls

Adding new remote controls to the opener system.

QuickView Single Door setup

Setting up the QuickView single door keypad.

Programming HomeLink® System

Integrating the opener with HomeLink system.

Programming Car2U System

Integrating the opener with Car2U system.

Integrated Aladdin Connect™

Setting up the Aladdin Connect mobile app.

Download the Aladdin Connect™ app

Downloading the Aladdin Connect mobile application.

Install WARNING placard

Placing the warning placard for unintended operation.

Special Installation Information

CHANGING FORCE SETTINGS

Adjusting the force level for opener operation.

CLEARING MEMORY OF REMOTE CONTROLS

Erasing programmed remote controls from memory.

CLEARING MEMORY OF WIRELESS WALL CONSOLE

Erasing programmed wireless wall consoles from memory.

Installing Safe-T-Beams® on multiple garage doors

Preventing signal interference for multi-door systems.

Safe-T-Beam® Self-Diagnostic Troubleshooting Chart

Chart for diagnosing Safe-T-Beam system issues.

Installing the Battery Back-up (BBU)

Installing the battery backup unit for power outages.

Testing The Battery Backup

Procedures for testing the battery backup system.

Programming Additional Accessories

Adding or reprogramming wireless accessories.

Maintenance

IMPORTANT SAFETY INSTRUCTIONS

Critical safety guidelines for maintenance.

A Door Inspection

Inspecting the door for proper operation and balance.

B Replacing Batteries

Procedures for replacing remote and wall console batteries.

Troubleshooting

Opener does NOT operate when wall control is pressed

Diagnosing issues when the wall control is unresponsive.

Opener runs, but door does not move

Troubleshooting when the opener motor runs but the door doesn't move.

Opener works from wall control, but NOT from remote

Diagnosing issues with remote control operation.

Remote has less than 25 feet operating range or no operation

Troubleshooting limited remote range or non-operation.

Door starts up but STOPS before it is completely open.

Troubleshooting when the door stops before fully opening.

Door will only run closed.

Diagnosing when the opener only closes the door.

Door opener starts for no reason.

Troubleshooting unexpected opener activation.

Noisy operation.

Addressing issues causing noisy opener operation.

Door opener runs slow.

Troubleshooting slow opener operation.

POWERHEAD LEDS

Interpreting powerhead LED signals for troubleshooting.

LED SIGNALS with BATTERY BACK-UP installed

LED signals specific to battery backup operation.

Parts, Service & Accessories

Hardware Bag

Contains essential mounting hardware and accessories.

Cable Keeper Kit

Kit for securing garage door lift cables.

Coupler

Component for connecting opener to door shaft.

Wireless Wall Console

Wireless control unit for opener.

Light Fixture

Bluetooth LED light fixture for the opener.

Replacement Parts

Housing Cover

The main outer casing of the opener unit.

Main Control Board Kit

The primary circuit board for opener functions.

Motor Assembly Kit

The motor unit for the garage door opener.

Battery Backup Battery

Replacement battery for backup power.

DASMA Safety Guidelines

A GARAGE DOOR IS THE LARGEST MOVING OBJECT IN THE HOME.

Emphasizes garage door size and potential hazards.

Safety Precautions for Children

Safety tips to protect children from garage door hazards.

Wall Control Placement and Use

Proper placement and safe use of the wall control button.

Garage Door Openers Are Not Toys

Warning against children playing with opener controls.

Teaching Children Safety

Educating children on garage door safety.

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