15.3 Frame, Saddle Post and Suspension
WARNING Danger from falls and accidents
Defects and faults in the frame and suspension can lead to dangerous riding
situations, falls, accidents and material damage.
Contact your specialist bicycle dealer immediately
if you notice the slightest malfunction.
You should only use your EPAC again when it has been properly
repaired by the specialist bicycle dealer.
Malfunction Possible cause(s) Remedy
Noises: Cracking, banging,
grinding, etc.
Frame, seat post and/or
suspension damaged
Contact your specialist bicycle
dealer immediately.
Saddle post slips into the
frame or twists
Clamp too loose Check and increase the clamp-
ing force (see section 13.2.2)
Saddle post diameter is too
small
Assembly of a saddle post with
correct diameter
Improper suspension function Suspension not correctly
adjusted
Adjust correctly according to
the component user manual
supplied with the bike.
The suspension is blocked Release the blockage
(see section 7.3.3).
Improper suspension function
despite correct adjustment
Suspension damaged Contact your specialist bicycle
dealer immediately.
The suspension fork cannot
be locked
Actuation mechanism broken Please contact your specialist
bicycle dealer.
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