PRODUCT TESTING
HOW TO
To unlock the hose and start retraction, give the hose a small tug. To stop retraction, simply
stop at the new desired position to allow the hose to lock into place.
Always retract the hose fully after use.
Do not let go of the hose while retracting, as this may damage the hose, reel unit, and
nozzle. When walking with the retracting hose at a steady speed, the reel’s self-segmenting
mechanism inserts the hose and weaves it neatly into the reel to ensure it’s free from kinks/
tangles.
1. Check for leakage at the faucet and hose reel connecting points.
2. Check for nozzle leakage.
3. Confirm that the hose retracts automatically with ease and that the retraction is able to
be paused.
4. Check to confirm that there is a washer in the brass connection.
If you have any question about the above points, contact customer service at contact@giraffetools.
com and provide your order number and an accompanying video or photos of the issue at hand.
9
Lock the Hose
To lock the hose at a desired length, simply release the tension. The hose will lock in place
at that length.
Extend the Hose
To extend the hose further, simply begin pulling the hose. Release the tension again when
you reach your new desired length.
Retract / Shorten the Hose
Before retracting the hose, turn the faucet and squeeze the nozzle trigger to release
additional pressure.
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