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GLOBAL LINK Ultra E Lock - User Manual

GLOBAL LINK Ultra E Lock
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March 2019 Page 1
Ultra E Lock User Instructions
The Global Link Ultra E Lock features:
Convenient handle design, available in both right- and left-handed models
Illuminated keypad for keyless entry
Beep feedback indicating success and failure of actions as well as low battery conditions
Easy installation in standard door cutouts and direct replacement for standard travel
trailer entrance locks from:
FIC / Wesco
Bauer
TriMark
Support for two access codes—a factory default code and a customer code
Interior safety release button for emergency exit
Customer key access for alternative operation of the lock
Can be keyed-alike to match other Pro Series locks
The lock is powered by a single Type 123 lithium battery and operates with a 4-digit code. Each
lock has a factory default code that can be used at any time and cannot be erased; 1 additional
customer code can be added.
Important: Before using the lock, record the default 4-digit code printed on a label affixed to the
inside handle of the lock. The factory default code is needed for keyless entry before a customer
code has been added and to program / reprogram the customer code.
Figure 1: Global Link Ultra E Lock
WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov.

Questions and Answers

  • S
    shawnpowellJul 27, 2025
    How to fix GLOBAL LINK Locks when the customer code doesn't work?
    • D
      Danielle KingJul 27, 2025
      If your GLOBAL LINK Lock's customer code isn't working, it could be due to several reasons. First, double-check that you're entering the correct code or try using the factory default code. It's also important to press any key to wake the keypad before entering your 4-digit code. If the code was erased, use the factory default code to reprogram your customer code.
  • J
    Joseph WongJul 31, 2025
    What to do if GLOBAL LINK Ultra E Lock Locks deadbolt does not latch?
    • W
      Wendy LunaJul 31, 2025
      If your GLOBAL LINK Lock isn't latching, ensure the plunger fully extends into the strike plate by firmly opening and closing the door. If that doesn’t work, realign the strike plate, refer to the installation instructions to reinstall the lock, or remove any obstructions in the door or blocking the deadbolt lever.
  • A
    Andrew DavidsonAug 4, 2025
    Why is the GLOBAL LINK Locks keypad not responding?
    • M
      mauricegonzalezAug 5, 2025
      If your GLOBAL LINK Lock's keypad isn't responding, the battery might be dead or improperly installed. Use your key to open the door and replace the battery.
  • R
    Rachel GibsonAug 9, 2025
    How to troubleshoot GLOBAL LINK Ultra E Lock when the door doesn't lock using the keypad?
    • J
      Jamie DanielsAug 9, 2025
      If your GLOBAL LINK Lock isn't locking via the keypad, it might be due to a low or dead battery, so you should change the battery. Another possibility is that the plunger isn't fully extended into the strike plate; try opening and closing the door firmly. Also, ensure the strike plate is properly aligned and that nothing is blocking the red deadbolt lever.
  • A
    Abigail CollinsAug 13, 2025
    What does it mean when my GLOBAL LINK Lock beeps 4 times and flashes?
    • E
      Elizabeth BoothAug 13, 2025
      If your GLOBAL LINK Lock is emitting 4 quick, descending beeps and the keypad light flashes when a key is pressed, it indicates that the battery is low. Replace the battery to resolve this issue.
  • J
    jessica60Aug 17, 2025
    Why is the red LED flashing on my GLOBAL LINK Lock?
    • S
      Sarah TaylorAug 18, 2025
      If the red LED on your GLOBAL LINK Lock is flashing, it means the battery is low. You should replace the battery.
  • C
    Christopher GutierrezAug 21, 2025
    How to remove a stuck battery from GLOBAL LINK Ultra E Lock Locks?
    • C
      Charles KellerAug 22, 2025
      To remove a tightly fitted battery from your GLOBAL LINK Lock, use a thin, blunt instrument to gently pry the battery from the holder.

Summary

Locking and Unlocking

Using the Keypad

Instructions for locking and unlocking the door using the keypad.

Using the Deadbolt Lever

How to operate the deadbolt lever for locking and unlocking from inside.

Programming the Customer Code

Adding or changing the customer code

Step-by-step guide to add or change the user-defined access code.

Beeps Summary

Explanation of beep signals used by the lock to indicate status.

Changing the Battery

To change the battery

Detailed instructions for replacing the lock's battery.

Installing the Lock

To install the lock

Step-by-step process for mounting the lock on a door.

Troubleshooting

Customer code issues

Solutions for when the customer code fails to operate the lock.

Unresponsive keypad

Troubleshooting steps for an unresponsive keypad.

Red LED indicator

Reasons for a flashing red LED and how to resolve them.

Low battery signal

Diagnosing and resolving low battery indicators.

Deadbolt latch problems

Steps to fix issues with the deadbolt not engaging properly.

Keypad locking failure

Solutions when the keypad fails to lock the door.

Battery removal difficulty

Tips for safely removing a tightly fitted battery.

GLOBAL LINK Ultra E Lock Specifications

General IconGeneral
BrandGLOBAL LINK
ModelUltra E Lock
CategoryLocks
LanguageEnglish