21
TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES
Diagnostic/Status LED Codes
ComfortNet™
Thermostat Only
Symptoms of Abnormal
Operation (Legacy &
ComfortNet™ Thermostat)
Green Yellow Red Red Y1
Fault
Description
Message Code
Possible Causes
Corrective Actions Notes & Cautions
x Compressor and outdoor fan are
off.
x Low pressure and high pressure
switches are closed.
x Integrated control module
diagnostic/status LED’s display
the indicated code.
x ComfortNet™ thermostat “Call for
Service” icon illuminated.
x ComfortNet™ thermostat scrolls
“Check Air Conditioner” or
“Check Heat Pump” message.
OFF 7 Flashes OFF ON if call
present;
OFF if no
call
x Open Run
Circuit
OPEN RUN 07
x Compressor run
winding is open.
x Compressor not
properly wired to
control.
x Faulty compressor
wiring.
x Check compressor;
repair/replace as
needed.
x Check wiring;
repair/replace as
needed.
x Turn power OFF
prior to repair.
x Fault will clear after
1 normal cycle.
x Fault may be
cleared by cycling
24VAC to control.
x Replace with correct
replacement part(s).
x Compressor and outdoor fan are
off.
x Low pressure and high pressure
switches are closed.
x Open run circuit has been
detected 4 times with 5 minute
delay between each detection.
x Integrated control module
diagnostic/status LED’s display
the indicated code.
x ComfortNet™ thermostat “Call for
Service” icon illuminated.
x ComfortNet™ thermostat scrolls
“Check Air Conditioner” or
“Check Heat Pump” message.
OFF 7 Flashes ON ON if call
present;
OFF if no
call
x Open Run
Circuit
Lockout
OPEN RUN
LOCK
07
x Compressor run
winding is open.
x Compressor not
properly wired to
control.
x Faulty compressor
wiring.
x Check compressor;
repair/replace as
needed.
x Check wiring;
repair/replace as
needed.
x Turn power OFF
prior to repair.
x Must clear fault by
cycling 24VAC to
control.
x Replace with correct
replacement part(s).
x Air conditioner/heat pump may
appear to be operating normally.
x Compressor protector may be
open (compressor and outdoor
fan off).
x Integrated control module
diagnostic/status LED’s display
the indicated code.
OFF 8 Flashes OFF ON if call
present;
OFF if no
call
x Low Line
Voltage
LOW LINE
VOLT
08
x Low line voltage. x Check circuit
breakers and
fuses.
x Verify unit is
connected to
power supply as
specified on rating
plate.
x Correct low line
voltage condition;
contact local utility
if needed.
x Turn power OFF
prior to repair.
x Control detects line
voltage less than
185 VAC.
x Fault will clear if line
voltage increases
above 185 VAC.
x Air conditioner/heat pump may
appear to be operating normally.
x Compressor protector may be
open (compressor and outdoor
fan off).
x Integrated control module
diagnostic/status LED’s display
the indicated code.
ON 8 Flashes OFF ON if call
present;
OFF if no
call
x High Line
Voltage
HIGH LINE
VOLT
08
x High line voltage. x Correct high line
voltage condition;
contact local utility
if needed.
x Verify unit is
connected to
power supply as
specified on rating
plate.
x Correct low line
voltage condition;
contact local utility
if needed.
x Turn power OFF
prior to repair.
x Control detects line
voltage greater than
255 VAC.
x Fault will clear if line
voltage decreases
below 255 VAC.