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Contact details
If after referring to the manual and above checklist you still require
assistance, please contact your supplier or visit the importers
website for service centre details on http://www.indepower.co.nz
Please have the appliance information ready to provide to your
supplier. This information is shown on the silver nameplate inside
the cabinet or on the back page of this manual.
Spare parts
When ordering spare parts, please give the model and serial
number of your refrigerator.
PROBLEM POSSIBLE CAUSES WHAT TO DO
Water found in the bottom
of the refrigerator.
*Blocked drain hole.
*Food touching the rear of the
refrigerator (evaporator plate).
*Clear drain hole with the
cleaning pin supplied.
*Re-position food items away from
the rear of the refrigerator.
Condensation on outside
of the refrigerator.
*This is not unusual during
periods of high humidity.
*Wipe dry.
Condensation inside the
refrigerator.
*Frequent or long door
openings.
*Door not sealing properly.
*Not unusual during periods of
high humidity.
*Minimise door openings.
*Check the door seal is sitting flat
and sealing tightly.
*Wipe dry.
Door is out of alignment. *With time and usage,
movement or distortion may
occur.
*Adjust feet and make sure the
cabinet is level.
*Refer to
Setting Up And
Installation
on page 8.
*Try not to overload the
Refrigerator door bottle holders
with too many heavy items as this
may also cause cabinet distortion
over time.
Freezer not coming down
to temperature.
*Ice build up around the
sensor.
*A manual defrost is required
when ice build up is noticed.
Wire bins get stuck / won’t
pull out easily.
Packets of food moulded and
frozen through the gaps of the
wire bins, sticking to the
evaporator shelf.
Carry out a defrost of your freezer
long enough for the evaporator
shelf to rid itself of ice and the
food to release. Gently lift the bin
up and pull out. If this does not
work, a full defrost of your freezer
may be required, with the
possibility of food in this bin to
perish.
Do not re-freeze defrosted food.
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