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• Ring Group 6000 has Enable Destination toggled with “Voicemail” and “Ring
Group Extensions” as Default Destination and has a configured Password
and Email Address.
• UCM has Voicemail Access Code enabled in the Call Features→Feature
Codes→Feature Codes page.
• *98 is the configured feature code for Voicemail Access Code.
The service can be used as such:
1. C calls 6000.
2. A starts ringing.
3. A rejects the call.
4. B starts ringing.
5. B rejects the call.
6. C hears the UCM’s voicemail system prompting to leave a voicemail.
7. C leaves a voicemail and terminates the call.
8. UCM’s Ring Group overview page shows 0/1/0 in 6000’s Message column.
9. A and B receive email notifications indicating C’s voicemail to Ring Group
6000.
10.A dials *98 to access the UCM’s voicemail system.
11.A dials 6000 when prompted for the voicemail box.
12.A dials 6000’s voicemail password when prompted for the password.
13.A presses 1 to listen to C’s voicemail.
14.A presses 7 to delete C’s voicemail.
15.A hangs up the call.
16.UCM’s Ring Group overview page shows 0/0/0 in 6000’s Message column.
Miscellaneous
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