Name: Grandstream Networks UCM6102
Brand: Grandstream Networks
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Grandstream Networks, Inc.

UCM6100 Series IP PBX

User Manual

Default Chapter2
- Table of Contents2
Gnu Gpl Information17
Change Log18
- Firmware Version 1.0.9.2518
- Firmware Version 1.0.9.2318
- Firmware Version 1.0.8.1219
- Firmware Version 1.0.7.1120
- Firmware Version 1.0.6.1121
- Firmware Version 1.0.6.1021
- Firmware Version 1.0.5.1922
- Firmware Version 1.0.5.1422
- Firmware Version 1.0.4.722
- Firmware Version 1.0.3.1323
- Firmware Version 1.0.2.2123
- Firmware Version 1.0.1.2224
Welcome26
Product Overview28
- Feature Hightlights28
- Figure 1: UCM6102/UCM6104/UCM6108/UCM611628
- Technical Specifications29
- Table 1: Technical Specifications29
Installation32
- Equipment Packaging32
- Connect Your Ucm610032
- Safety Compliances36
- Warranty36
Getting Started38
- Use the Lcd Menu38
- Table 3: LCD Menu Options39
- Use the Led Indicators40
- Table 4: UCM6102/UCM6104 LED INDICATORS40
- Use the Web Gui41
- Make Your First Call44
System Settings46
- User Management46
- Network Settings53
- Firewall67
- Change Password72
- Ldap Server72
- Http Server80
- Email Settings80
- Table 20: HTTP Server Settings80
- Table 21: Email Settings80
- Time Settings81
- Ntp Server87
- Figure 53: Settings->Time Settings->Holiday87
- Recordings Storage88
- Figure 54: Settings->Recordings Storage88
- Figure 55: Recordings Storage Prompt Information89
- Figure 56: Recording Storage Category89
- Login Timeout Settings90
- Figure 57: Login Timeout Settings90
Provisioning92
- Overview92
- Configuration Architecture for End Point Device92
- Auto Provisioning Settings93
- Figure 58: Zero Config Configuration Architecture for End Point Device93
- Figure 59: UCM6100 Zero Config94
- Table 25: Auto Provision Settings95
- Figure 60: Auto Provision Settings95
- Discovery96
- Figure 61: Auto Discover96
- Global Configuration97
- Model Configuration107
- Device Configuration110
- Sample Application117
- Figure 75: Device List in Zero Config117
- Figure 76: Zero Config Sample - Global Policy118
- Figure 77: Zero Config Sample - Device Preview 1119
- Figure 78: Zero Config Sample - Device Preview 2120
- Figure 79: Zero Config Sample - Device Preview 3121
Extensions122
- Create New User122
- Batch Add Extensions137
- Search and Edit Extension142
- Figure 81: Manage Extensions143
- Export Extensions144
- Import Extensions144
- Figure 82: Export Extensions144
- Figure 83: Import Extensions144
- Email to User145
- Figure 84: Email to User - Prompt Information145
- Figure 85: Account Registration Information and QR Code146
- Figure 86: LDAP Client Information and QR Code146
Trunks148
- Analog Trunks148
- Voip Trunks154
Sla Station168
- Create/Edit Sla Station168
- Table 56: SLA Station Configuration Parameters168
- Figure 93: SLA Station168
- Sample Configuration169
- Figure 94: Enable SLA Mode for Analog Trunk170
- Figure 95: Analog Trunk with SLA Mode Enabled170
- Figure 96: SLA Example - SLA Station170
- Figure 97: SLA Example - MPK Configuration171
Call Routes172
- Outbound Routes172
- Table 57: Outbound Route Configuration Parameters172
- Inbound Routes174
Conference Bridge180
- Conference Bridge Configurations180
- Table 59: Conference Bridge Configuration Parameters180
- Join a Conference Call182
- Invite Other Parties to Join Conference182
- Figure 101: Conference Invitation from Web GUI182
- During the Conference183
- Record Conference184
- Table 60: Conference Caller IVR Menu184
- Figure 102: Conference Recording185
Ivr186
- Configure Ivr186
- Table 61: IVR Configuration Parameters186
- Figure 110: Voicemail Group187
- Figure 111: Ring Group187
- Create Custom Prompt188
Language Settings for Voice Prompt190
- Download and Install Voice Prompt Package190
- Figure 106: Language Settings for Voice Prompt190
- Figure 107: Voice Prompt Package List191
- Figure 108: New Voice Prompt Language Added191
Voicemail192
- Configure Voicemail192
- Table 62: Voicemail Settings192
- Access Voicemail193
- Table 63: Voicemail IVR Menu193
- Voicemail Email Settings194
- Table 64: Voicemail Email Settings194
- Configure Voicemail Group195
- Figure 109: Voicemail Email Settings195
- Table 65: Voicemail Group Settings196
Ring Group198
- Configure Ring Group198
- Table 66: Ring Group Parameters198
- Remote Extension in Ring Group200
- Figure 112: Ring Group Configuration200
- Figure 113: Sync LDAP Server Option201
- Figure 114: Manually Sync LDAP Server201
- Figure 115: Ring Group Remote Extension202
Paging and Intercom Group204
- Configure Paging/Intercom Group204
- Table 67: Paging/Intercom Group Configuration Parameters204
- Figure 116: Paging/Intercom Group204
- Figure 117: Page/Intercom Group Settings205
Call Queue206
- Configure Call Queue206
- Table 68: Call Queue Configuration Parameters206
- Figure 118: Call Queue206
- Figure 119: Agent Login Settings209
Extension Groups210
- Configure Extension Groups210
- Figure 120: Edit Extension Group210
- Using Extension Groups211
- Figure 121: Select Extension Group in Outbound Route211
Pickup Groups212
- Configure Pickup Groups212
- Configure Pickup Feature Code212
- Figure 122: Edit Pickup Group212
- Figure 123: Edit Pickup Feature Code213
Music on Hold214
- Figure 124: Music on Hold Default Class214
Fax/T.38216
- Configure Fax/T.38216
- Table 69: FAX/T.38 Settings216
- Sample Configuration to Receive Fax from Pstn Line217
- Figure 125: Configure Analog Trunk Without Fax Detection217
- Figure 126: Configure Extension for Fax Machine218
- Figure 127: Configure Inbound Rule for Fax218
- Sample Configuration for Fax-To-Email219
- Figure 128: Create Fax Extension219
- Figure 129: Inbound Route to Fax Extension219
Asterisk Manager Interface (Restricted Access)220
Busy Camp-On222
Follow Me224
- Figure 130: Create Follow Me224
- Figure 131: Edit Follow Me224
- Table 70: Follow Me Settings225
- Table 71: Follow Me Options225
One-Key Dial226
- Figure 132: Configure One-Key Dial226
- Figure 133: One-Key Dial Destinations227
Disa228
- Table 72: DISA Settings228
- Figure 134: Create New DISA228
Callback Feature230
- Table 73: Callback Configuration Parameters230
Blf and Event List232
- Blf232
- Event List232
- Table 74: Event List Settings232
- Figure 135: Create New Event List233
Dial by Name236
- Dial by Name Configuration236
- Figure 136: Create Dial by Name Group236
- Figure 137: Dial by Name Group in IVR Key Pressing Events237
- Figure 138: Dial by Name Group in Inbound Rule238
- Figure 139: Configure Extension First Name and Last Name239
Active Calls and Monitor240
- Active Calls Status240
- Figure 140: Status->PBX Status->Active Calls - Ringing240
- Figure 141: Status->PBX Status->Active Calls - Call Established240
- Hang up Active Calls241
- Call Monitor241
- Figure 142: Configure to Monitor an Active Call241
Call Features244
- Feature Codes244
- Table 75: UCM6100 Feature Codes244
- Call Recording248
- Figure 143: Download Recording File from CDR Page248
- Call Park249
  - Park a Call249
  - Retrieve the Parked Call249
- Enable Spy249
- Figure 144: Download Recording File from Recording Files Page249
Internal Options252
- Internal Options/General252
- Table 76: Internal Options/General252
- Internal Options/Jitter Buffer254
- Internal Options/Rtp Settings254
- Table 77: Internal Options/Jitter Buffer254
- Table 78: Internal Options/Rtp Settings254
- Internal Options/Ports Config255
- Table 79: Internal Options/Ports Config255
- Figure 145: FXS Ports Signaling Preference255
- Figure 146: FXO Ports ACIM Settings255
- Internal Options/Stun Monitor257
- Internal Options/Payload257
- Table 80: Internal Options/Stun Monitor257
- Table 81: Internal Options/Payload257
Iax Settings258
- Iax Settings/General258
- Iax Settings/Registration258
- Table 82: IAX Settings/General258
- Table 83: IAX Settings/Registration258
- Iax Settings/Static Defense259
- Table 84: IAX Settings/Static Defense259
Sip Settings260
- Sip Settings/General260
- Table 85: SIP Settings/General260
- Sip Settings/Misc261
- Sip Settings/Session Timer261
- Table 86: SIP Settings/Misc261
- Table 87: SIP Settings/Session Timer261
- Sip Settings/Tcp and Tls262
- Table 88: SIP Settings/Tcp and TLS262
- Sip Settings/Nat263
- Table 89: SIP Settings/Nat263
- Sip Settings/Tos264
- Table 90: SIP Settings/Tos264
Value-Added Features266
- Fax Sending266
- Figure 147: Fax Sending in Web UI266
- Announcements Center267
Status and Reporting270
- Pbx Status270
- System Status276
- System Events278
- Cdr282
Upgrading and Maintenance290
- Upgrading290
- Backup293
- Cleaner297
- Figure 185: Restore UCM6100 from Backup File297
- Table 105: Cleaner Configuration298
- Figure 186: Cleaner298
- Reset and Reboot299
- Syslog299
- Figure 187: Reset and Reboot299
- Troubleshooting300
- Remote Access303
Experiencing the Ucm6100 Series Ip Pbx306
- Fcc Caution307

Grandstream Networks UCM6102 User Manual

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Brand	Grandstream Networks
Model	UCM6102
Category	PBX
Language	English