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Grandstream Networks UCM6102

Grandstream Networks UCM6102
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Grandstream Networks, Inc.
UCM6100 Series IP PBX
User Manual

Table of Contents

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Grandstream Networks UCM6102 Specifications

General IconGeneral
BrandGrandstream Networks
ModelUCM6102
CategoryPBX
LanguageEnglish

Summary

Product Overview

Technical Specifications

Provides detailed specifications for interfaces, codecs, protocols, security, physical dimensions, and compliance.

Installation

System Settings

User Management

Explains how to manage users, including creating accounts, setting privileges, and accessing user information.

Network Settings

Covers network configuration parameters, including LAN, WAN, 802.1X, and Port Forwarding settings.

Basic Settings

Details basic network configuration parameters like IP Method, IP Address, Subnet Mask, and Gateway IP.

Firewall

Details firewall configurations to prevent malicious attacks and manage traffic for security.

Change Password

Guides on changing the default web UI access password for enhanced security.

LDAP Server

Explains the embedded LDAP server for managing corporate phonebooks centrally.

Email Settings

Covers configuration for sending alert emails, fax-to-email, and voicemail-to-email.

Time Settings

Details how to configure time settings, including auto time updating and manual time setting.

Recordings Storage

Explains how to manage recording storage, selecting where to store call recordings.

Provisioning

Auto Provisioning Settings

Details the three methods of auto provisioning: SIP SUBSCRIBE, DHCP OPTION 66, and mDNS.

Discovery

Explains how to manually discover devices using IP address or scanning the network via PING, ARP, or SIP Message.

Global Configuration

Covers global configuration that applies to all connected Grandstream SIP devices in the LAN.

Global Policy

Explains how to configure global policies for localization, phone settings, contact list, maintenance, network, and customization.

Global Templates

Describes how to create and use global templates with different configuration sets for devices.

Model Configuration

Explains applying model-specific configurations to devices by creating and managing model templates.

Device Configuration

Covers creating new devices, deleting existing ones, and making special configurations for single devices.

Create New Device

Guides on creating a new device and configuring basic settings before discovery.

Manage Devices

Explains how to view and manage devices created manually or discovered via Auto Discover.

Extensions

Create New User

Guides on manually creating new SIP, IAX, or FXS users with their respective configuration parameters.

Create New SIP Extension

Details the configuration parameters for creating a new SIP extension, categorized into Basic, Media, Features, and Specific Time.

Create New IAX Extension

Outlines the configuration parameters for creating a new IAX extension, covering General, SIP/IAX, and IAX settings.

Create New FXS Extension

Explains the configuration parameters for creating a new FXS extension, including General, Analog, and SIP settings.

Batch Add Extensions

Describes how to use Batch Add for creating standardized SIP or IAX extension accounts efficiently.

Search and Edit Extension

Explains how to search, edit, reboot, and delete extensions, and modify selected extensions in batch.

Trunks

Analog Trunks

Details how to add, edit, and delete analog trunks, including configuration parameters.

Analog Trunk Configuration

Explains configuration parameters for analog trunks like Channels, Trunk Name, SLA Mode, and Barge Allowed.

VoIP Trunks

Covers how to configure VoIP trunks (SIP, IAX) and manage their settings, including detection and editing.

Direct Outward Dialing (DOD)

Explains Direct Outward Dialing, a service allowing connection to outside lines directly via specific numbers.

Call Routes

Outbound Routes

Explains how to create and edit outbound calling rules, pairing extension patterns with trunks for dialing.

Inbound Routes

Guides on configuring inbound routes to manage incoming calls based on DID patterns and destinations.

Inbound Rule Configurations

Details the configuration parameters for inbound rules, including Trunks, DID Pattern, Privilege Level, and Default Destination.

Conference Bridge

Conference Bridge Configurations

Details how to configure conference bridges, including Extension, Password, Admin Password, and various options.

IVR

Configure IVR

Guides on creating, editing, viewing, and deleting IVR configurations and their parameters.

Voicemail

Configure Voicemail

Covers global voicemail settings such as greeting duration, operator extension, message limits, and message time.

Access Voicemail

Explains how users can access their voicemail by dialing feature codes and navigating the IVR menu.

Voicemail Email Settings

Details how to configure voicemail to be sent as an email attachment, including template variables.

Ring Group

Configure Ring Group

Explains how to configure ring group settings, including name, extension, members, and ring strategy.

Paging and Intercom Group

Call Queue

Configure Call Queue

Explains how to configure call queue settings, including extension, name, strategy, and agent management.

Extension Groups

Pickup Groups

FaxT.38

Configure FaxT.38

Guides on configuring FAX/T.38 settings, including error correction, transfer rates, and default email.

Follow Me

DISA

Callback Feature

BLF and Event List

Dial by Name

Active Calls and Monitor

Call Features

Feature Codes

Lists all available feature codes for call recording, transfer, call forward, call park, and other call features.

Call Recording

Explains how to record audio during calls manually or automatically and retrieve recordings.

Internal Options

IAX Settings

SIP Settings

SIP SettingsGeneral

Covers general SIP settings like Realm, Bind UDP Port, Allow Guest Calls, and MWI From.

Value-Added Features

Status and Reporting

PBX Status

Monitors the status of Trunks, Extensions, Queues, Conference Rooms, Interfaces, and Parking Lot.

System Status

Displays system information such as General (hardware/software), Network, Storage Usage, and Resource Usage.

CDR

Provides records of telephone exchange activities, documenting call details passing through the PBX.

CDR Filter

Guides on filtering call reports by date range and criteria to generate specific reports.

Upgrading and Maintenance

Upgrading

Describes how to upgrade the UCM6100 to a new firmware version remotely or locally.

Backup

Explains how to back up the UCM6100 configuration locally or via network for restoration.

BackupRestore

Guides on creating, uploading, downloading, restoring, and deleting backup files for configurations.

Restore Configuration from Backup File

Explains how to restore the UCM6100 configuration from a backup file, either from the device or uploaded from PC.

Reset and Reboot

Guides on performing factory resets (User Data or All) and rebooting the device.

Troubleshooting

Covers troubleshooting tools like capturing traces, pinging hosts, and tracerouting remote hosts.

SSH Access

Explains how to enable or disable SSH access directly from the web UI or LCD screen.

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