Need help?Do you have a question about the Grandstream Networks UCM6300 Series and is the answer not in the manual?
General| Series | UCM6300 Series |
|---|---|
| Category | PBX |
| Models | UCM6301, UCM6302, UCM6304, UCM6308 |
| Gigabit Network Ports | 2 |
| Humidity | 10% to 90% Non-condensing |
| Call Queues | Yes |
| Music on Hold | Yes |
| Call Recording | Yes |
| Firewall | Yes |
| Backup and Restore | Yes |
| Network Interfaces | 2 x Gigabit Ethernet (RJ45) |
| USB Ports | 1 x USB 2.0 |
| Voice Codecs | G.711µ/a, G.722, G.726, G.729A/B, iLBC, Opus |
| Video Codecs | H.263, H.264 |
| Fax over IP | T.38 |
| Telephony Features | Call park, call forward, call transfer, DND |
| Network Protocols | SIP, TCP/IP, UDP, RTP, RTCP, HTTP, HTTPS, DHCP, DNS, NTP, TFTP, STUN, TLS, SRTP, ZRTP |
| QoS | Layer 3 ToS |
| Security | Firewall, SRTP, TLS, HTTPS |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Supported Protocols | SIP, TCP/UDP/IP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS, DHCP, PPPoE, TFTP, NTP, STUN, TLS, SRTP, ZRTP |
| Supported Codecs | G.711µ/a, G.722, G.726, G.729A/B, iLBC, Opus |
| Voicemail | Yes |
| VPN | OpenVPN, IPsec |
| Remote Management | Yes |
| Firmware Updates | Yes |
| Compliance | FCC, CE, RCM |
| Recording Capacity | Depends on available storage |
No major change. Minor updates for corrections or editing are not documented here.
Added support for Cloud IM service and integrated customer service SDK.
Added custom logo, GDMS alert sync, remote restore, and bandwidth detection features.
Added CDR to GDMS, cloud storage for recordings, call quality, and SMS notification.
This is the initial version of the user guide.
Introduces the UCM6300 series IP PBX, its features, and benefits.
Allows remote communication without complicated configuration.
Offers three levels for device info, reboot, upgrade, sync, and GUI access.
Provides cloud storage for UCM6300 backups and user data.
UCM statistics are displayed in reports and sent via email.
Users must log into their Grandstream Device Management System (GDMS) account.
Steps to connect the UCM6300 device to the GDMS platform.
Access UCM RemoteConnect via web GUI to view plan details and configurations.
Synchronizes UCM SIP extensions to GDMS automatically for management.
Enables automated NAT traversal for stable remote audio/video calls.
Public address for accessing UCM remotely, used by Wave web and mobile apps.
Configuration steps for audio/video calls using the GS Wave web application.
Allows users to join meetings without logging in with credentials.
Steps to log into GS Wave web using SIP extension and password.
Details on using the Wave softphone app on Android and iOS devices.
Mobile app interface for joining meetings with a display name.
Mobile app interface for logging in with UCM public address and credentials.
Select Opus for built-in inbandfec support to prevent packet loss.
Options NACK and NACK+RTX for retransmitting packets to improve quality.
Manually perform backup for configuration files and user data.
Schedule backups to be stored on GDMS cloud storage.
Restore configuration files from GDMS cloud storage to the UCM.
Filter CDR page to display call detail records for remote calls.
View graphical CDR statistics for remote calls.
Automatically store CDR data in GDMS cloud for long-term access.
Store call recordings in GDMS Cloud via PBX Settings.
View logged remote calls and concurrent remote users via GDMS statistics.
Steps to configure a SIP peer trunk between UCM6300 devices using GDMS.
Configure basic settings for the SIP peer trunk connection.
Configure advanced settings like heartbeat detection and ICE support.
Steps to add an UCM63xx device to the GDMS platform.
List connected UCM devices and their status on the GDMS dashboard.
Customize the public address for Wave web and mobile app login.
Configure URL using Personal URL or Custom Domain options.
Access UCM Web GUI remotely via GDMS, even when the UCM is behind NAT.
Perform remote configuration of UCM after logging in via GDMS.
Select the UCM device on GDMS and choose the 'Reboot Device' option.
Schedule or perform immediate UCM reboots using GDMS.
Select the UCM device on GDMS and click 'Upgrade Firmware'.
Schedule or perform immediate firmware upgrades for UCM devices.
Perform manual or automatic backups to GDMS cloud storage.
Restore UCM configuration files remotely from GDMS.
Daily reports are sent to GDMS user or configured email addresses.
View 1-month statistics from GDMS for UCM devices.
View call number and call type statistics graphically on GDMS.
Set up daily email reports for UCM equipment via GDMS.
View call records and quality statistics based on time, site, and device.
Check UCM plan details, expiration date, and cloud storage usage.
Steps to activate the Cloud IM service through the GDMS platform.
Select CloudIM service region and enter enterprise name for the plan.
Copy service information to bind the CloudIM plan in the UCM device.
Bind UCM devices to the CloudIM plan on GDMS or UCM management platform.
Configure Cloud IM server address, service ID, key, and department name on UCM.
Enable 'Alert Events Sync' to synchronize UCM alert information with GDMS.
Manage message alert notification settings for UCM devices.
Configure alert details, priority levels, and subscribers for message alerts.
Configure email alert notification settings for UCM devices.
Set up email alerts for UCM device alarms like registration failures or offline status.
Configure SMS notification settings for UCM device alarms.
Set up SMS alerts for UCM device status and events, including receiving numbers.
View alert notices on the GDMS Alert page.
Use alert filters, search, view details, and manage alerts on GDMS.
Select a local image file for customizing logos on UCM interfaces.
Download and integrate the SDK for customer service call operations.
To Next Page
