Grandstream Networks UCM6300 Series

UCM6300 Series: RemoteConnect User Guide
Version 1.0.7.12
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Table of Contents
CHANGE LOG ................................................................................................................ 8
Version 1.0.7.12 ......................................................................................................................................... 8
Version 1.0.7.9 ........................................................................................................................................... 8
Version 1.0.5.4 ........................................................................................................................................... 8
Version 1.0.3.10 ......................................................................................................................................... 8
Version 1.0.2.25 ......................................................................................................................................... 8
INTRODUCTION ............................................................................................................. 9
UCM REMOTECONNECT SUBSCRIPTION PLAN ..................................................... 10
PREREQUISITE ........................................................................................................... 11
CONFIGURING UCM REMOTECONNECT .................................................................. 12
Purchase Plan ......................................................................................................................................... 12
SIP Extension Sync-Up ........................................................................................................................... 13
Media NAT Traversal Service .................................................................................................................. 15
USING REMOTECONNECT FOR CALLS AND MEETINGS ....................................... 16
Using GS Wave Web ............................................................................................................................... 17
Joining Meeting Anonymously ............................................................................................................. 17
Logging in GS Wave Web .................................................................................................................... 17
Using Wave app on Mobile Devices ........................................................................................................ 19
Joining Meeting Anonymously ............................................................................................................. 20
Logging in Wave App ........................................................................................................................... 20
Packet Loss Resistance Configurations .................................................................................................. 21
UCM CLOUD BACKUP ................................................................................................ 22
Manual Backup ........................................................................................................................................ 22
Schedule Backup ..................................................................................................................................... 23
Restore .................................................................................................................................................... 23
UCM CDR ..................................................................................................................... 25
CDR for Remote Calls ............................................................................................................................. 25
Remote Call Statistics ............................................................................................................................. 26
CDR Stored in GDMS Cloud ................................................................................................................... 26
Recordings Stored in GDMS Cloud ......................................................................................................... 27