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General| Model | UCM6304 |
|---|---|
| Category | PBX |
| Extensions | 500 |
| Recording | Yes |
| Built-in SIP Trunks | Yes |
| WebRTC Support | Yes |
| Voicemail | Yes |
| Call Center Features | Yes |
| Power Supply | AC 100-240V |
| FXO Ports | 0 |
| Humidity | 10% to 90% Non-condensing |
| Networking | Gigabit Ethernet |
| Interfaces | USB, SD card slot |
| Voice Codecs | G.711, G.722, G.729, Opus |
| Fax over IP | T.38 |
| Telephony Features | Call transfer, call forwarding, call waiting |
| Network Protocols | SIP, RTP, RTCP |
| QoS | Layer 3 DiffServ |
| Security | TLS, SRTP, HTTPS |
| Processor | Quad-core |
| Storage | 16GB |
| Network Interfaces | 2 x 10/100/1000 Mbps Ethernet |
| Weight | 2.2 lbs |
| Operating Temperature | 0°C to 40°C |
Resumes technical specifications including protocols, codecs, features, languages, and provisioning settings.
Details the items included in the UCM630X package for installation.
Provides step-by-step instructions for connecting the UCM630X device.
Explains how to navigate and use the UCM630X's LCD menu for basic configuration.
Describes the function of LED indicators on the UCM630X for status monitoring.
Details how to access and use the UCM630X's web interface for configuration.
Explains system-wide parameters and configuration options for the HTTP server.
Details how to configure network parameters for the UCM630X device.
Explains the IEEE 802.1X standard for port-based network access control.
Describes how to configure static routing for traffic forwarding on the UCM630X.
Provides firewall security configurations to prevent malicious attacks on the UCM630X.
Provides intrusion detection and prevention for authentication errors in SIP.
Controls enabling or disabling SSH access via Web GUI or LCD screen.
Displays the default LDAP server configurations on the UCM630X.
Allows editing, adding, importing, and exporting LDAP phonebooks.
Configures automatic time updates for the UCM630X using NTP servers.
Manually sets the date and time on the UCM630X.
Defines "office time" for configuring call forwarding and inbound rule schedules.
Allows defining holidays to configure time conditions for call forwarding and inbound rules.
Configures system-wide email settings for alerts, voicemail, and other notifications.
Manages email templates for notifications and allows uploading custom images.
Tracks the status of sent emails and displays error messages if any.
Explains the three-layer priority structure for zero-config provisioning.
Details the default enabled Zero Config feature for auto provisioning SIP devices.
Explains how Grandstream endpoints are automatically discovered after bootup.
Lists discovered phones and allows managing their configurations via MAC address, IP, etc.
Applies global configurations to all Grandstream SIP endpoints regardless of model.
Allows creating and managing templates with different configurations for devices.
Applies model-specific configurations to devices by creating and managing templates.
Allows direct creation and configuration of new devices before discovery.
Lists manually created or discovered devices for configuration and management.
Provides parameters for manually creating a new SIP extension.
Details basic settings for SIP extensions, including general, permission, and voicemail options.
Covers SIP extension media settings, including NAT, DTMF, SRTP, and codecs.
Describes SIP extension features like Call Transfer, Presence Status, and Do Not Disturb.
Details basic settings for IAX extensions, including general, permission, and voicemail.
Details basic settings for FXS extensions, including general, permission, and voicemail.
Creates standardized SIP extension accounts in batch.
Creates IAX extension accounts in batch, specifying various parameters.
Lists all UCM630X extensions and allows searching, editing, and deleting them.
Configures analog trunk options, including FXO port, trunk name, and advanced options.
Helps detect busy tone, polarity reversal, and current disconnect by PSTN.
Configures VoIP trunks with provider name, type, hostname/IP, and username.
Details parameters for configuring SIP register trunks, including basic and advanced settings.
Details parameters for configuring SIP peer trunks, including basic and advanced settings.
Details parameters for configuring IAX trunk types.
Details parameters for configuring IAX register trunks.
Creates VoIP Trunk Groups to apply settings on multiple accounts within the same SIP server.
Provides a service for connecting subscribers to outside lines directly.
Configures SLA stations to monitor analog trunk status or pick up calls.
Configures rules for all external outgoing calls initiated by the UCM.
Allows configuring blacklists for outbound routes to block specific numbers or patterns.
Applies pin groups to specific outbound routes for security.
Configures rules for incoming calls based on patterns and caller ID.
Details parameters for inbound rules, including pattern, Caller ID, and time conditions.
Demonstrates prepending digits to inbound DID patterns for call routing.
Enables multiple modes to switch between different destinations for inbound routes.
Allows creating, editing, and deleting conference rooms with various settings.
Describes how to join, invite, and manage participants in conference calls.
Supports Google OAuth 2.0 for UCM630X conference scheduling with Google Calendar.
Creates, edits, views, and deletes conference schedules, synchronizing with Google Calendar.
Enables creating, scheduling, and managing video conferences using WebRTC.
Enables web audio/video calls and conferencing via UCM's WebRTC page.
Allows creating, editing, viewing, and deleting IVR configurations.
Restricts extensions reachable from IVR, managing access via blacklist/whitelist.
Records or uploads custom IVR prompts for use in IVR scenarios.
Configures language settings for voice prompts accessible via Web GUI.
Allows downloading and installing voice prompt packages in different languages.
Globally sets up and manages voicemail configurations for UCM630X extensions.
Provides methods for users to access their voicemail using extension or voicemail access codes.
Supports voicemail groups where extensions receive voicemails sent to the group extension.
Configures ring group settings with different ring strategies for group members.
Includes remote extensions from a peer trunk in the ring group.
Configures paging/intercom groups for making announcements to groups of phones.
Sets up 2-way intercom groups for communication between users.
Sets up 1-way paging groups for broadcasting announcements.
Configures announcement paging groups for scheduled or immediate announcements.
Configures call queue settings using static or dynamic agents to manage incoming calls.
Gathers detailed call queue statistics for better call distribution management.
A GUI tool for call queue monitoring and management, accessible via Call Features.
Provides features like virtual queue and position announcement for callers.
Allows users to pick up incoming calls for other extensions within the same pickup group.
Configures the feature code for call pickup operations, allowing direct dial or extension-based pickup.
Configures music on hold classes and allows uploading custom music files.
Enables busy camp-on/call completion to inform callers when a called party becomes available.
Supports SIP presence feature for users to advertise availability status.
Allows users to set presence status using feature codes from their phone.
Allows users to direct calls to multiple phone numbers simultaneously or sequentially.
Enables calling destinations by pressing one to four digits on the keypad.
Allows external callers to access PBX resources and dial out using SIP or PSTN trunks.
Supports configuration and management of emergency numbers for critical situations.
Configures emergency calls with name, number, level, and notification settings.
Provides an economic solution for long distance/international calls by calling back users.
Supports BLF monitoring for extensions, ring groups, and parking lots.
Configures phones to monitor event lists for local and remote extensions.
Allows callers to search for people by first or last name via the phone keypad.
Displays the status of active calls, including ringing, established, and colors for call duration.
Allows users to hang up individual active calls or all active calls.
Monitors active calls, allowing users to listen, whisper, or barge into calls.
Lists all call features and their corresponding feature codes for UCM630X.
Allows creation of parking lots and related slots for parking and retrieving calls.
Enables recording of calls automatically or manually.
Allows users to listen, whisper, or barge into ongoing calls using feature codes.
Assigns multiple devices to one extension, allowing shared call appearance functionality.
Plays unskippable audio files to callers before routing them to a destination.
Configures global PBX settings, including general preferences, CID, and ring timeout.
Manages extension settings, including password enforcement, random passwords, and extension ranges.
Configures RTP port settings, strict RTP, RTP checksums, and ICE support.
Allows recording new custom prompts for IVR and other voice prompts.
Selects voice messages or custom prompts for various call failure scenarios.
Manages storage for call recordings, allowing saving to external or internal storage.
Configures general SIP global settings, including realm, UDP port, and IP binding.
Configures session timer parameters for SIP calls, including force timer and session expire.
Configures incoming TCP and TLS connections for the UCM630X.
Configures NAT settings for UCM630X when behind NAT, including external ports.
Configures Type of Service for SIP, RTP audio, and RTP video packets.
Selects the DTMF mode for sending DTMF, supporting RFC4733, Info, Inband, and Auto.
Configures general IAX settings, including bind port, IP addresses, and compatibility.
Manages IAX security settings like call token, max call numbers, and IP range limits.
Lists analog hardware ports (FXS, FXO) and allows editing signaling preferences and ACIM settings.
Configures tone regions and advanced settings for FXO and FXS opermodes.
Adjusts DAHDI settings to resolve audio delay issues in analog trunk calls.
Cloud-based service for remote communication and collaboration via WebRTC.
Lists parameters for enabling and configuring API access for external billing software.
Uploads or replaces voice prompt files using an alternative method via API.
Supports CTI server capabilities for interacting with IP phones and GS Affinity app.
Integrates with CRM systems like SugarCRM, vTigerCRM, ZohoCRM, and Salesforce.
Configures SugarCRM integration for accessing contact information and call history.
Configures vTigerCRM integration for accessing contact information and call history.
Configures ZohoCRM integration for accessing contact information and call history.
Configures Salesforce CRM integration for accessing contact information and call history.
Configures ACT! CRM integration for accessing contact information and call history.
Integrates with Hotel Property Management Systems for hospitality features.
Allows users to integrate their own middleware with PMS systems via HTTPS API.
Sets connection information for the PMS platform on the UCM WebGUI.
Schedules reminder or wake up calls to any valid destination.
Creates mini bar entries for dialing specific codes to access consumer goods.
Sets up wakeup services by logging in as admin.
Allows users to create wakeup services via the user portal.
Enables wakeup service and accesses it using feature codes from phones.
Allows pre-recording and storing voice messages with specified codes and groups.
Configures settings for announcement centers, including name, code, and custom prompts.
Configures groups for announcements, defining names, numbers, and members.
Monitors the status of Trunks, Extensions, Queues, Conference Rooms, and Interfaces.
Displays the status of all configured analog, SIP, and IAX trunks.
Shows the status of extensions, including presence, terminal type, and IP.
Displays overall system information, including hardware and software details.
Shows network information for the UCM630X, including MAC address and IP addresses.
Displays available and used space for configuration files, voicemail, and recordings.
Estimates current CPU usage and memory usage for resource allocation.
Monitors important system events, logs alerts, and sends email notifications.
Lists system alert events and their corresponding actions, supporting alerts and email generation.
Lists system messages from triggered events, classified into Generate Alert and Restore to Normal.
Allows administrators to configure email addresses for receiving alert notifications.
Generates data records for each phone call, providing detailed call information.
Filters call reports based on call type, status, trunk names, and action types.
Provides a visual overview of call reports across time frames with filtering options.
Lists all recording files and allows downloading, deleting, or managing them.
Allows users to log in via web GUI portal using extension number and user password.
Lets users configure and change personal information and activate extension features.
Allows users to access and manage personal data files like voicemail and call recordings.
Provides access to manage features like Call Queue, Wake Up Service, and CRM.
Manages user accounts for administrators and extensions for Web GUI login.
Prompts configuration of parameters for creating new Web GUI user accounts.
Allows Super Admin to create users with different privilege levels.
Supports multiple Web GUI users logging in concurrently, with configuration effects taking effect simultaneously.
Guides users to change the default Web GUI access password for security.
Allows users to change the Super Administrator username.
Configures binding email for recovering login password if lost.
Configures user login timeout, maximum login attempts, and banned user lists.
Lists operations performed by all Web GUI users, including login, trunk creation, and rules.
Provides steps for upgrading the UCM630X firmware version locally.
Backs up UCM630X configuration locally or via network for restore purposes.
Allows backing up, uploading, restoring, and deleting UCM630X configurations.
Enables automatic backup on a specified time and frequency to USB/SD card/SFTP server.
Backs up voice records, voicemails, and CDRs to a remote server via SFTP protocol.
Restores UCM630X configuration from a backup file, either from the device or uploaded from PC.
Performs factory reset or reboots the device, with options for user data or all data.
Cleans Call Detail Report, Voice Records, and Voice Mails automatically based on schedule or threshold.
Cleans or downloads Call Detail Report, Voice Records, and Voice Mails from USB/SD card.
Recovers the system by resetting or updating software version in case of hardware/software issues.
Captures network traffic packets for analysis in .pcap format.
Pings a target host or IP address to check network connectivity.
Traces the route to a target host or IP address to diagnose network path issues.
Troubleshoots analog trunk issues, like caller ID problems, by capturing traces.
Displays active internet connections to troubleshoot connectivity issues.
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