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Firmware Version 1.0.9.26

UCM6100 Series IP PBX User Manual

Page 281 of 305

ALERT CONTACT

Users could add administrator's Email address under Web GUI->Status->System Events->Alert Contact

to send the alert notification to. Up to 10 Email addresses can be added.

CDR

A Call Detail Record (CDR) is a data record produced by telephone exchange activities or other

telecommunications equipment documenting the details of a phone call that passed through the PBX. The

CDR is composed of the following data fields on the UCM6100.

 Start Time. Format: 2013-03-27 16:47:03.

 Call From. Format: "John Doe"<6012>.

 Call To. Format: 6005.

 Answered By. Format: 6005.

 Call Time. Format: 0:00:10.

 Talk Time. Format: 0:00:10

 Status. Format: NO ANSWER, BUSY, ANSWERED, or FAILED.

 Options. Voice record playing/downloading/deleting.

Users could filter the call report by specifying the date range and criteria, depending on how the users

would like to include the logs to the report. Then click on "View Report" button to display the generated

report.

Figure 167: CDR Filter

Table 100: CDR Filter Criteria

Inbound calls

Inbound calls are calls originated from a non-internal source (like a VoIP trunk) and

sent to an internal extension.

Outbound calls

Outbound calls are calls sent to a non-internal source (like a VoIP trunk) from an

internal extension.

Grandstream Networks UCM6102 User Manual

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