GreenWorks PS24B00 User Manual (English)

Other manuals for GreenWorks PS24B00

Questions and Answers:

M
Mary SheltonAug 1, 2025
Why my GreenWorks Pole Saw won't turn on?
- L
  laura03Aug 1, 2025
  Your GreenWorks Pole Saw might not be turning on due to several reasons. First, ensure the poles are assembled correctly according to the instructions. Check that the battery is securely latched into place, ensuring proper electrical contact. A depleted battery pack could also be the culprit, so try charging it. Remember to press down the lock-off lever and hold it while depressing the trigger simultaneously. Lastly, extreme temperatures of the battery or power tool can prevent it from starting; refer to the battery and charger maintenance section in the manual.
S
stacyfergusonAug 6, 2025
Why does my GreenWorks PS24B00 Pole Saw bar and chain get hot and smoke?
- K
  Kaitlyn PollardAug 6, 2025
  If your GreenWorks Pole Saw's bar and chain get hot and smoke, several issues could be the cause: * The oil tank may be empty. If so, fill the oil tank. * The discharge port might be blocked. To resolve this, remove the battery pack and clear any dirt from the discharge port. * The inlet opening of the inner oil tank could be blocked. In this case, clean the oil tank and refill it with clean bar and chain lubricant. * The sprocket may be stuck and clogged with debris. To fix this, clean the sprocket and apply clean bar and chain lubricant.
D
Daryl HumphreyAug 9, 2025
What to do if my GreenWorks PS24B00 Pole Saw motor runs but the chain doesn't cut?
- D
  Denise StewartAug 10, 2025
  If your GreenWorks Pole Saw motor runs, but the chain doesn't cut correctly, or the motor stops after around 3 seconds, it could be due to these reasons: * The machine may stop when used under load. If this happens, release the trigger and then start the machine again. * The chain may not be lubricated properly. If so, lubricate the chain to decrease friction.
J
Jason RodriguezAug 14, 2025
Why does the bar and chain on my GreenWorks Pole Saw get too hot and won't cut?
- J
  James SinghAug 14, 2025
  If your GreenWorks Pole Saw bar and chain get too hot and cannot cut, here are a few potential reasons: * The chain tension might be too tight or too loose. Refer to Adjust the Chain Tension in the manual. * The chain could be dull. If this is the case, sharpen or replace the chain. * The chain may have been put on backwards. If so, remove the chain and turn it in the right direction.
T
Timothy MitchellAug 18, 2025
How to fix a GreenWorks PS24B00 that does not start?
- M
  marilyn46Aug 18, 2025
  If your GreenWorks Pole Saw does not start, there are a couple of potential causes: * The poles might not be assembled correctly. Ensure you assemble the poles according to the instructions. * The lock-out button and trigger may not be depressed simultaneously. To start the machine, push and hold the lock-out button, then pull the trigger while holding the button. Release the lock-out button to start the machine.
S
sotodonnaAug 22, 2025
What to do if my GreenWorks PS24B00 motor is running, but cutting is abnormal?
- H
  higginspaulAug 23, 2025
  If your GreenWorks Pole Saw motor is running but the cutting is abnormal, there could be a few reasons. If the motor stops after about 3 seconds, recharge the battery. If it stops when under load, release the trigger, restart the pole saw, and avoid forcing it, consulting the manual for proper usage. Ensure the battery is fully charged, referring to the battery and charger manual for correct charging procedures. Also, a lack of bar and chain lubricant can increase friction, so ensure there's always enough lubricant. Finally, if the battery storage temperature is incorrect, allow the battery pack to cool to room temperature.
L
lisanixonAug 27, 2025
Why is the bar and chain on my GreenWorks PS24B00 running hot and smoking?
- T
  Taylor FloresAug 27, 2025
  If the bar and chain on your GreenWorks Pole Saw are running hot and smoking, it could be due to several reasons. Check if there is enough oil in the oil tank and refill if necessary. The discharge port might be blocked by debris; remove the bar and clean out any obstructions. Also, the inlet opening in the inner oil tank could be blocked; clean the oil tank and refill with clean bar and chain lubricant. Lastly, the sprocket might be stuck and clogged with debris; clean it and refill with clean lubricant.

GreenWorks PS24B00 Specifications

General

Battery Voltage	24V
Automatic Oiler	Yes
Power Source	Battery
Battery Type	Lithium-ion
Battery Included	Yes
Charger Included	Yes
Bar Length	8 inches

Summary

Product Specifications

Key Product Specifications

Details key specifications like voltage, bar length, chain pitch, and unit weight for the polesaw.

General Safety Rules

General Safety Precautions

Covers general safety guidelines for operating power tools, including environment and user conduct.

Polesaw Safety Rules

Polesaw Specific Safety Rules

Outlines safety rules specific to operating the polesaw, including body positioning and handling.

Symbols

Safety Symbols and Explanations

Explains various symbols used on the product and their meanings for safe operation.

Signal Words and Service

Signal Word Definitions

Defines signal words like DANGER, WARNING, and CAUTION to indicate risk levels.

Service Recommendations

Provides guidance on product servicing and when to contact authorized service centers.

Know Your Polesaw

Polesaw Component Identification

Familiarizes users with the parts of the polesaw and their locations through illustrations.

Assembly - Unpacking

Unpacking and Parts Inspection

Instructions for unpacking the product, checking contents, and inspecting for shipping damage.

Assembly - Fitting

Fitting and Extending the Polesaw

Steps for assembling the polesaw head and extending its reach using extension poles.

Assembly - Removal & Applications

Removing Saw Head and Applications

Procedure for detaching the saw head and listing the product's intended uses like limbing and pruning.

Operation - Lubrication

Adding Bar and Chain Lubricant

Guide on how to fill the oil reservoir for proper bar and chain lubrication before use.

Operation - Battery

Battery Pack Management

Instructions for removing, installing, and handling the battery pack for safe operation and charging.

Operation - Controls

Starting and Stopping the Motor

Details on how to safely start and stop the polesaw motor using the safety lock and trigger.

Operation - Cutting

Cutting Preparation and Basic Procedure

Guidance on preparing for cuts, proper grip, and basic procedures for cutting limbs safely.

Operation - Limbing

Limbing and Pruning Techniques

Specific techniques and precautions for limbing and pruning branches effectively and safely, including angles and branch removal.

Maintenance - General

General Maintenance Guidelines

Advice on general cleaning and care of the polesaw, avoiding damaging chemicals and using correct parts.

Maintenance - Chain Tension

Chain Tension Adjustment

Steps for checking and adjusting the chain tension for optimal cutting performance and safety.

Maintenance - Bar/Chain Replacement

Bar and Chain Replacement

Instructions on how to replace the guide bar and chain assembly on the polesaw.

Maintenance - Oiler

Chain Oiler Maintenance

Procedure for refilling the automatic chain oiler reservoir with lubricant.

Maintenance - Chain Care

Chain Maintenance and Sharpening

Information on identifying dull chains and maintaining them for efficient cutting.

Maintenance - Cutter Sharpening

How to Sharpen Cutters

Detailed steps for sharpening the saw chain cutters using appropriate tools and angles for optimal performance.

Environmentally Safe Battery Disposal

Battery Disposal Procedures

Guidelines for the safe and environmentally responsible disposal of lithium-ion battery packs.

Troubleshooting

Common Problems and Solutions

Lists common issues encountered with the polesaw and provides step-by-step solutions for troubleshooting.

Limited Warranty

Warranty Coverage and Service Information

Details warranty period, exclusions, helpline, and transportation charges for service and repairs.

Exploded View

Polesaw Parts Diagram

Illustrates the polesaw with numbered parts for easy identification and reference.

Parts List

Component Part Numbers and Descriptions

A detailed list of all polesaw parts with their respective part numbers and quantities.

Related product manuals

GreenWorks PS24B00 User Manual

Table of Contents