Warranty
Warranty Conditions
Warranty Period: 15-year limited warranty period.
Warranty Evidence: The B/L,Tracking no, and a completed warranty card.
We grant an implied warranty of 1 year to the inverter from date of purchase
for repair or replace the Defective Product free of charge includes freight
cost. Furthermore, we provides an additional limited warranty for 14 years
for repair or replace the Defective Product free of charge but non-free of
freight charge. If your device has a defect or malfunction during the warranty
period, please also contact our customer service staff or your retailer or
installer.
Warranty claims are excluded for:
• Alterations or repairs to the unit without prior authorization
• Improper use or operation of device
• Improper and non-standard installation
• operating the equipment with defective safety devices
• Impact of foreign objects and force majeure (lightning, surge, storm, fire)
• Inadequate or nonexistent ventilation of the device
• disregarding of safety regulations
• shipping damage
• The Product has been improperly stored or was damaged while in
possession of the Dealer or end user;
WARNING! Only qualified electrical professionals can do the trouble
shooting of the Smart Microinverter system.
WARNING! Please turn off the Smart Microinverter first and then disconnect
the AC grid before disconnecting the Smart Microinverter from the PV
module when remove the inverter from the rack
WARNING: Do not attempt to repair the Smart Microinverter. This may
bring electrical hazard to the person and it will also void the Microinverter
warranty. If troubleshooting methods fail, please contact customer
support to return the Microinverter and initiate for replacement process.
10/13
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