To Next PageTo Next PageHow to troubleshoot power failure in Grifco C21D-2?
If there are no lights on the MCB or Controller, start by checking the transformer to ensure the power supply is correctly connected. Also, verify the power supply wiring for any bad connections to the Controller. If lights are on at the MCB but not on the Controller, further investigation is needed.
What to do if Grifco C21D-2 shows an under speed error?
If the Grifco Controller displays an under speed error, begin by inspecting the door for any obstructions that might be causing interference. Also, check the door installation and inspect the motor for any signs of damage. If the issue persists, consider upgrading to a larger opener.
Why is the Grifco C21D-2 open or close button not responding?
If the open or close button on your Grifco Controller isn't responding, but the green light is on, it could be due to coil failure or incorrect motor wiring. Replace the MCB or ensure the motor is correctly wired. This is especially relevant if the green light is on while holding the up or down button, but the opener doesn't move in one direction. Another potential cause is extreme vibration or impact during transit.
What causes clutch slip in Grifco Controller?
Clutch slip, no speed detected, or contactor failure in a Grifco Controller can be caused by several factors. First, check the clutch adjustment to ensure it is not set too low. Another possibility is a stalled motor, so inspect the door for mechanical failure or a motor fault. Lastly, extreme vibration or impact during transit could damage the MCB, requiring replacement.
Why Grifco C21D-2 opener does not drive up or down?
If the Grifco Controller opener isn't driving up or down, check that the RJ45 plugs are securely clipped in at both the Controller and MCB. Inspect the Controller cable for damage and ensure all connections are secure. If the controller buttons are forced and dislodged from the rear of the lid, replace the Controller cable. If the issue persists, consider replacing the Controller.
What to do if Grifco C21D-2 shows APE error 1 or APE error 2?
If your Grifco Controller is displaying APE error 1 or APE error 2, it could be due to an APE position jump, in which case you should replace the APE assembly. It might also be caused by severe close range frequency, so try pressing the ‘reset’ (RST) button on the MCB for 3 seconds. Check if the APE cable is disconnected and reconnect it if necessary, or if the APE cable is faulty, replace it.
How to fix Grifco Controller infrared beam obstruction?
To address an infrared beam obstruction with your Grifco Controller, first clear any obstructions that may be blocking the IR beam. If a bumper edge is pressed, remove the pressure from it. If the issue persists, set DIP 1 to OFF and press the ‘reset’ (RST) button on the MCB for 10 seconds, then re-learn any remaining Entrapment Protection Devices.
What causes thermal overload in Grifco Controller?
Thermal overload in a Grifco Controller is often due to the motor overheating. To resolve this, use the opener less frequently. If the problem persists, consider upgrading to a high cycle opener.
What to do when Grifco Controller detects Entrapment Protection Device removal?
If the Grifco Controller detects the removal of an Entrapment Protection Device, set DIP 1 to OFF and press the ‘reset’ (RST) button on the MCB for 10 seconds. Then, re-learn any remaining Entrapment Protection Devices.
How to resolve direction error on Grifco C21D-2 Controller?
If your Grifco Controller is showing a direction error, it's possible that the motor connections have been altered. To fix this, change the door direction and reset the limits.
General| Brand | Grifco |
|---|---|
| Model | C21D-2 |
| Category | Controller |
| Language | English |
Provides step-by-step instructions for physically connecting the controller to the opener.
Explains how to check and reverse the door's upward/downward movement direction.
Details the procedure for setting the fully open and closed positions for the door.
Describes how to operate the door and explains different behaviour modes like latch up/inch down.
Step-by-step guide to pairing new wireless accessories like keypads or wall controls.
A table listing common problems, their meanings, causes, and solutions based on indicator status.
