Growatt Factory Warranty
If you would like to purchase an extension of Growatt factory
warranty based on the 5 year term of Growatt factory warranty,
please contact Growatt to get the price and an extending warranty
card for apply.
For the inverter with this warranty card you purchased, you receive a
Growatt factory warranty valid for 5 years from the date of
installation and no more than five and a half years from the delivery
date from Growatt New Energy Co., Ltd
.
Warranty condition
This warranty includes all defects of design, components and
Manufacturing according to the Australian Consumer Law.
According to Australian consumer Law, if a device becomes defective during
the agreed Growatt factory warranty period and provided tha
t it will not
be impossible or
unreasonable, the device will be,
Excluded from warranty are damages due to:
•
•
•
repaired by Growatt, or
repaired on-site, or
•
Breaking the product seal (opening the casing) without proper
approval
•
•
exchanged for a replacement device of equivalent value
according to model and age.
In the latter case, the remainder of the warranty entitlement will be
transferred to the replacement device. In this case, you do not receive
a new certificate since your entitlement is documented at Growatt.
Failure to observe the user manual, the installation guide, and
the maintenance regulations
•
•
•
Unauthorized Modifications, changes, or attempted repairs
Incorrect use or inappropriate operation
Insufficient ventilation of the device
If you have purchased this product in Australia, you should be aware that this
warranty is provided in addition to other rights and remedies held by a consu
mer at law.
Our goods come with guarantees that cannot be excluded under Australian C
onsumer Law. You are entitled to a replacement or refund for a major failure a
nd for compensation for any other reasonably foreseeable loss or damage. Yo
u are also entitled to have the goods repaired or replaced if the goods fail to b
e of acceptable quality and the failure does not amount to a major failure.
Failure to observe the applicable safety regulations
Force majeure (e.g., lightning, over voltage, storm, fire)
• goods bought from one-off sales by private sellers, such as a private garage
sale or school fetes
• goods purchased at a traditional auction
• goods purchased to be resold or transformed into a product that is on-sold
• services for transportation or storage of business goods, or
• fitness for purpose of professional services provided by a qualified architect or
engineer
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