Troubleshooting
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
Trimmer fails to operate
1. Battery at
2. Faulty switch
1. Recharge battery
2. Switch in handle will
‘click’ if operating correctly
Cutting blade will not cut
1. Blade worn
2. Blade damaged
1. Replace blade
2. Replace blade
Blade will not move
1. Blade not cleaned after use
and become seized during stor-
age
2. Blade teeth jammed or dam-
aged
1. Clean and lubricate
blade
2. Replace blade
Cutting time low
1. Battery at
2. Blade needs cleaning
3. Blade need lubrication
4. Blade damaged or worn
5. Overloading motor
1. Fully discharge and
recharge battery
2. Clean blade
3. Lubricate blade
4. Replace blade
5. Use lighter cutting
action and cut in several
stages.
Trimmer stops when
cutting
1. Overloaded motor
2. Blade jammed
3. Battery at
1.Wait for cut-out to reset,
then use lighter cutting
action.
2. Check blade and re-
move any debris.
3. Charge battery
No light on the charger
1. Charger not fully pushed into
mains socket.
2. Mains socket not switched on
3. Defective mains socket,
cable, or charger
1. Push the charger fully
into mains socket
2. Switch on mains socket
3. Consult a qualied elec-
trician to check the socket.
Contact customer service
centre or dealer.
Should you experience any problems please do not return the product to
the shop.
For any help, technical assistance, or spare parts please contact the Gtech
helpline.
tel : 0870 794 4001
email : support@greytechnology.co.uk
Gtech helpline : 0870 7944001 email : support@greytechnology.co.uk
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