H3C S6520X-HI Series - Non-H3 C Transceiver Module; Symptom; Troubleshooting Flowchart; Solution

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b. Identify whether the local port comes up:
− If the port comes up, the peer port fails. Replace the peer port with a new port operating
correctly.
− If the port remains in down state, the local port fails. Replace the local port with a new
port operating correctly.
4. If the issue persists, contact H3C Support, and provide the following information:
<Sysname> display diagnostic-information
Save or display diagnostic information (Y=save, N=display)? [Y/N]:Y
Non-H3C transceiver module
Symptom
The output from the display logbuffer command shows that the transceiver module is not an
H3C transceiver module.
<Sysname> display logbuffer
Ten-GigabitEthernet1/0/1: This transceiver is NOT sold by H3C. H3C therefore shall NOT
guarantee the normal function of the device or assume the maintenance responsibility
thereof!
Troubleshooting flowchart
Figure 13 Troubleshooting non-H3C transceiver module
Solution
To resolve the issue:
1. Execute the display transceiver interface command to view the vendor name of the
transceiver module.
<Sysname> display transceiver interface ten-gigabitethernet 1/0/1
Ten-GigabitEthernet1/0/1 transceiver information:
Transceiver Type : 10G_BASE_SR4_SFP
Connector Type : MPO
Wavelength(nm) : 850
Transfer Distance(m) : 100(OM3),150(OM4)
Is the vendor name H3C?
H3C transceiver module?
Replace it with an H3C
transceiver module
Replace it with an H3C
transceiver module
No
Yes No
Yes
No
Yes
Yes No
Resolved?
Contact the support
Non-H3C transceiver module
reported in system logs
End
Resolved?